Five Guys logo

Assistant Manager - 4031

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Exact $45,000.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Pet insurance
401(k) with match
Employee assistance program
Paid Family Bonding Leave

Job Description

Five Guys Enterprises LLC is a well-established fast-casual restaurant chain renowned for delivering high-quality burgers and fries. Founded with a commitment to quality ingredients and exceptional customer service, Five Guys has grown exponentially and continues its expansion across North America. Known for its welcoming environment and a team-oriented culture, Five Guys emphasizes real work/life balance, employee growth opportunities, and a strong commitment to community and customer satisfaction. The company operates primarily from 11:00 am to 10:00 pm with no drive-thrus, ensuring a dedicated, sit-down dining experience that promotes customer engagement and team collaboration. The organization prides itself on its family business roots and the dedication of its owners, the Murrells, alongside thousands of dedicated employees who have helped shape the brand’s success over the years.

The available position is salaried, non-exempt, and starts at $45,000 annually with potential overtime pay. Employees are also eligible for performance-based bonus rewards, including a Secret Shopper bonus plan that rewards teams based on weekly evaluations. This role offers comprehensive and customizable benefits, including medical, dental, vision, pet insurance, a 401(k) plan with matching contributions, an Employee Assistance Program, and an Employee Relief Fund. The organization prioritizes genuine career growth, with plans to open more than 1,000 new locations across North America, focusing on promoting from within the company. Additionally, General Managers and Assistant Managers are eligible for up to 12 weeks of paid Family Bonding Leave, with immediate eligibility upon hire, enhancing work-life balance and family support.

This leadership role in the restaurant requires candidates with at least one year of leadership experience within the restaurant industry, demonstrating responsibility for cost control and leading effective, positive shifts. The ideal candidate will be passionate about creating an excellent workplace for their team, motivated by customer satisfaction, and dedicated to delivering outstanding service with enthusiasm. Honesty, energy, motivation, and a fun personality are crucial attributes expected from the candidate. They must set high standards for themselves and their team while embodying Five Guys' Core Convictions: remain humble, exceed expectations, always do the right thing, and lead by example. These convictions represent the company’s values centered on humility, exceeding customer and operational expectations, integrity, and inspirational leadership.

Five Guys fosters an inclusive and supportive environment where all employees are ready to contribute and work collaboratively. Being part of the Five Guys team means working in a company that values trial, error, and continuous improvement, ensuring that the customer experience is always the top priority. This role offers a dynamic and rewarding career path in one of the fastest-growing restaurant enterprises, where team spirit, personal growth, and operational excellence are recognized and rewarded.

Job Requirements

  • One year or more of leadership experience in the restaurant industry
  • Ability to control costs and lead shifts effectively
  • Strong dedication to team-building and customer satisfaction
  • Honest, energetic, motivational, and fun personality
  • High personal and team standards
  • Availability to work within restaurant operating hours
  • Legal eligibility to work in the United States

Job Qualifications

  • Minimum of one year leadership experience in the restaurant industry
  • Proven ability to manage costs and lead productive shifts
  • Strong communication and interpersonal skills
  • Passion for delivering excellent customer service
  • Ability to motivate and develop team members
  • Understanding of restaurant operations and health standards

Job Duties

  • Lead restaurant shifts and manage staff performance
  • Control operational costs effectively
  • Create a positive and motivating work environment
  • Deliver exceptional customer service with enthusiasm
  • Uphold Five Guys Core Convictions in all daily activities
  • Participate in Secret Shopper programs and encourage team involvement
  • Ensure compliance with health and safety regulations

Job Criteria

Experience

Mid Level (3-7 years)


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