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Assistant Manager -1802 W. Tyler

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.50 - $24.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
flexible scheduling

Job Description

The hiring company is a reputable restaurant chain known for its commitment to excellent guest service, operational integrity, and a supportive workplace environment. As a leader in the quick-service restaurant industry, this establishment focuses on delivering high-quality food and a superior customer experience. The company prides itself on maintaining rigorous standards in food safety, employee development, and financial management while fostering a positive team culture. With a strong emphasis on compliance with government and company regulations, the restaurant aims to be a trusted brand in its community and a sought-after employer for professionals in the hospitality sector.

The role of Assistant Manager is pivotal to the restaurant's success. This position supports overall management by ensuring that all operations run smoothly and efficiently. The Assistant Manager is entrusted with upholding company guest service standards, conducting audits, managing administrative tasks, overseeing human resources, and enforcing safety and security policies. A key responsibility includes training and developing the restaurant team to meet operational goals and ensure a motivating work environment. Financial management plays a crucial part in this role, including managing labor costs, controlling food and supply expenses, and safeguarding company assets such as cash, equipment, and inventory.

This position requires an individual with strong leadership skills who can maintain a positive workplace atmosphere, effectively resolve customer complaints, and facilitate communication across shifts. The Assistant Manager also plays a significant role in recruitment, performance evaluation, and disciplinary processes, ensuring that employee relations are handled professionally and in line with company protocols. They must ensure the restaurant meets all health and safety inspections, food safety standards, and government compliance requirements consistently.

Moreover, the Assistant Manager is responsible for implementing marketing programs, recognizing business drivers, and aligning staffing plans accordingly to maximize restaurant traffic and revenue. They maintain strong collaborative relationships with the restaurant team, management, vendors, and customers, representing the company positively and protecting its brand integrity.

This full-time role is suited for candidates with at least one year of restaurant management experience, preferably in a quick-service restaurant environment, and who hold at minimum a high school diploma or equivalent. Food safety certification is mandatory, and reliable transportation with a valid driver’s license and insurance is required for roles involving driving responsibilities. The Assistant Manager must demonstrate personal accountability, excellent organizational skills, teamwork, effective management, and analytical abilities. Compensation and benefits are competitive, reflecting the importance of this leadership role in achieving the restaurant’s short and long-term success.

Job Requirements

  • High school diploma or equivalent
  • one year restaurant management experience preferably in quick service restaurants
  • food safety certification according to state or local requirements
  • reliable transportation
  • maintain valid driver’s license and insurance for positions requiring driving
  • ability to work flexible hours including weekends and holidays
  • strong organizational and leadership abilities
  • capability to handle stressful situations
  • excellent customer service orientation

Job Qualifications

  • High School diploma or equivalent
  • one year restaurant management experience preferably in quick service restaurants
  • food safety certification according to state or local requirements
  • advanced studies in business, restaurant management or related field helpful
  • strong leadership and interpersonal skills
  • effective communication and problem-solving skills
  • ability to manage multiple tasks and priorities

Job Duties

  • Assist in the recruitment of successful Shift Manager and hourly candidates
  • implement and utilize company-defined employee orientation program
  • facilitate development and training plans for the restaurant team
  • build and maintain a positive and motivating work environment
  • conduct performance reviews and provide timely feedback
  • use constructive disciplinary procedures and properly document employee performance
  • ensure communication channels and problem resolution are available on all shifts
  • ensure restaurant meets company guest standards
  • lead the restaurant team to ensure 100% guest satisfaction
  • deliver at or above company standards in VOCs initiatives
  • utilize BLAST in resolving guest complaints
  • manage financial controllables including labor, overtime, food and supplies
  • conduct audits and cash management
  • maintain operational updates and ensure compliance with safety and security procedures
  • ensure compliance with all municipal, state and federal codes
  • complete employee and restaurant paperwork in a timely manner
  • implement and execute all marketing programs
  • recognize business generators and plan shifts accordingly

Job Criteria

Experience

Mid Level (3-7 years)


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