
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $23.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
performance bonuses
Job Description
This opportunity is with a well-established restaurant known for its dedication to guest satisfaction and operational excellence. The company prides itself on creating a dynamic and motivating work environment, prioritizing the growth and development of its team members. As a leader in the restaurant industry, the company emphasizes compliance with all safety, security, and food quality standards, ensuring a safe and enjoyable experience for its guests. With a strong commitment to upholding company policies and government regulations, the establishment continually strives to meet financial goals and maintain high operational standards.
The role of Assistant Manager is a critical position within the restaurant that directly impacts its short- and long-term success. This role involves assisting in the overall management of restaurant operations, including ensuring adherence to company guest service standards and overseeing auditing, administrative, human resource, safety, and security policies and procedures. The Assistant Manager plays a vital role in training and developing the restaurant team to achieve excellence, fostering a positive and motivating atmosphere that supports both employee engagement and guest satisfaction. By focusing on operational efficiency, the Assistant Manager contributes to meeting the restaurant's fiscal goals while protecting company assets such as cash, equipment, and inventory.
Key responsibilities include assisting with employee recruitment and development, facilitating training plans, and maintaining strong employee relations through effective communication and performance management. The Assistant Manager ensures compliance with food safety certifications and municipal, state, and federal health codes. They also take an active role in monitoring financial controllables like labor costs, food supplies, audits, and cash management. This role demands strong leadership and management skills, the ability to analyze operational data, and the capability to resolve customer complaints effectively using company procedures. The Assistant Manager serves as an important liaison among restaurant staff, management, vendors, and guests, fostering trust and loyalty while representing the company positively. This position requires a high level of responsibility, attention to detail, and the ability to manage multiple tasks while demonstrating personal effectiveness and teamwork skills.
The role of Assistant Manager is a critical position within the restaurant that directly impacts its short- and long-term success. This role involves assisting in the overall management of restaurant operations, including ensuring adherence to company guest service standards and overseeing auditing, administrative, human resource, safety, and security policies and procedures. The Assistant Manager plays a vital role in training and developing the restaurant team to achieve excellence, fostering a positive and motivating atmosphere that supports both employee engagement and guest satisfaction. By focusing on operational efficiency, the Assistant Manager contributes to meeting the restaurant's fiscal goals while protecting company assets such as cash, equipment, and inventory.
Key responsibilities include assisting with employee recruitment and development, facilitating training plans, and maintaining strong employee relations through effective communication and performance management. The Assistant Manager ensures compliance with food safety certifications and municipal, state, and federal health codes. They also take an active role in monitoring financial controllables like labor costs, food supplies, audits, and cash management. This role demands strong leadership and management skills, the ability to analyze operational data, and the capability to resolve customer complaints effectively using company procedures. The Assistant Manager serves as an important liaison among restaurant staff, management, vendors, and guests, fostering trust and loyalty while representing the company positively. This position requires a high level of responsibility, attention to detail, and the ability to manage multiple tasks while demonstrating personal effectiveness and teamwork skills.
Job Requirements
- high school diploma or equivalent
- at least one year of restaurant management experience
- food safety certification
- reliable transportation
- valid driver’s license and insurance
- ability to handle constructive criticism maturely
- strong organizational skills with attention to detail
- ability to manage multiple tasks
- team player with optimistic leadership approach
- effective management and motivational skills
- analytical ability to read reports and count inventory
Job Qualifications
- high school diploma or equivalent
- one year restaurant management experience, preferably in QSR
- advanced studies in business or restaurant management helpful
- food safety certification according to state or local requirements
- reliable transportation with valid driver’s license and insurance for applicable roles
Job Duties
- assist in recruitment of shift managers and hourly staff
- implement employee orientation program
- facilitate training and development plans
- build positive work environment
- conduct performance reviews
- provide feedback and recognition
- handle disciplinary procedures
- ensure compliance with guest service standards
- resolve guest complaints using BLAST
- manage financial controllables including labor, food, supplies, audits, and cash
- maintain operational updates and restaurant manuals
- follow opening, closing, safety, and security procedures
- ensure cleanliness and preventive maintenance
- comply with health and food safety regulations
- complete employee and restaurant paperwork timely
- execute company policies
- implement marketing programs
- plan shifts based on traffic patterns
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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