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Assistant Manager -1300 S. Cage Blvd. Suite 15 - (Expired Job)

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Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $13.75 - $20.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
performance bonuses

Job Description

The hiring establishment is a prominent quick-service restaurant, focused on delivering high-quality dining experiences through exceptional customer service and efficient operational management. This restaurant operates within the fast-paced food service industry and is committed to maintaining rigorous safety, quality, and employment standards to ensure customer satisfaction and operational excellence. Recognized for its commitment to employee development and community engagement, the establishment stands as a favorable workplace where team-oriented values, integrity, and customer focus are prioritized. By adhering to government regulations, food safety standards, and company policies, this restaurant has built a reputable brand in the highly competitive quick-service restaurant (QSR) sector.

The role of the Assistant Manager is pivotal within the restaurant’s management team. This position is tasked with assisting in the overall management of daily restaurant operations, which includes enforcing company guest service standards, conducting audits, handling administrative tasks, and overseeing human resources functions, as well as ensuring compliance with safety and security policies. The Assistant Manager is a key figure in training and developing the restaurant team, aiming to cultivate a positive and motivating work environment that fosters employee growth and satisfaction. Their leadership directly impacts the restaurant’s ability to meet its fiscal goals by managing labour costs, inventory, and operational controls effectively.

The Assistant Manager is held accountable for the short and long-term success of the restaurant by ensuring 100% customer satisfaction and full compliance with all company and government regulations, including food safety and labor laws. Integral to this role is the protection of company assets such as cash, equipment, and inventory through diligent security procedures and operational integrity. In addition to daily operational tasks, the Assistant Manager contributes to the recruitment and hiring of successful managers and hourly staff, drives employee performance through regular reviews and feedback, and supports effective communication and problem resolution across all shifts.

Financially, the Assistant Manager manages labor costs, oversees food and supply inventories, and ensures accurate cash handling and bank deposits, all within company standards. They also maintain operational excellence through enforcement of core behaviors, compliance with opening and closing procedures, and adherence to sanitation and preventive maintenance programs. The role demands a proactive approach to managing marketing initiatives and operational variances, escalating issues timely to senior management.

In summary, this position requires a dedicated professional capable of multitasking, prioritizing guest satisfaction, ensuring compliance, and driving operational success in a dynamic QSR environment. The Assistant Manager is a vital link between the restaurant team and senior management, ensuring that high standards are met consistently and the company’s brand integrity is upheld.

Job Requirements

  • High school diploma or equivalent
  • minimum one year restaurant management experience
  • food safety certification as per local laws
  • reliable transportation
  • valid driver’s license and insurance for driving roles
  • strong interpersonal and organizational skills
  • ability to handle multiple tasks and work under minimal supervision
  • self-motivation and personal ownership of responsibilities
  • ability to provide clear work direction and motivate teams
  • proficiency in analyzing operational reports and managing inventory

Job Qualifications

  • High school diploma or equivalent
  • one year restaurant management experience (QSR preferred)
  • advanced studies in business or restaurant management helpful
  • food safety certification according to local requirements
  • reliable transportation and valid driver’s license for positions requiring driving
  • acceptable driving record for significant business driving positions
  • strong leadership and communication skills
  • ability to analyze reports and conduct inventory counts

Job Duties

  • Assist in the recruitment of shift managers and hourly candidates
  • implement employee orientation programs
  • facilitate training and development plans
  • build a positive work environment
  • conduct performance reviews
  • provide feedback and recognition
  • utilize disciplinary procedures and document performance
  • ensure communication and problem resolution on all shifts
  • ensure restaurant meets guest standards
  • lead by example to achieve 100% guest satisfaction
  • utilize BLAST to resolve guest complaints
  • track and manage labor, overtime, food and supplies
  • conduct audits and manage cash and bank deposits
  • maintain operational standards
  • ensure compliance with health and safety regulations
  • maintain cleanliness and preventive maintenance
  • complete employee and restaurant paperwork
  • comply with company policies
  • implement marketing programs and plan shifts accordingly

Job Criteria

Experience

Mid Level (3-7 years)


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