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Assistant Manager -1179 F.M. 802

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.50 - $21.25
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
performance bonuses

Job Description

This company is a reputable quick-service restaurant chain known for its commitment to exceptional guest service, operational excellence, and maintaining a positive work environment. The organization places great emphasis on compliance with industry regulations, employee development, and achieving customer satisfaction. It invests significantly in training and creating a motivated team that thrives in delivering quality food and service. The business values integrity and security by safeguarding its assets, including cash, equipment, and inventory, in accordance with company policies. It prides itself on fostering a safe and welcoming environment for both employees and guests, ensuring long-term success and growth within the competitive restaurant industry.

The role of Assistant Manager is crucial for supporting the overall management of restaurant operations. This position is responsible for ensuring the restaurant runs efficiently and meets its fiscal goals while complying fully with company standards and government regulations. The Assistant Manager plays a key role in enforcing safety, security, and operational procedures within the restaurant. Responsibilities include assisting in recruitment, employee training, and talent development to build a competent and motivated workforce. This role is also accountable for maintaining high standards of guest service, ensuring 100 percent customer satisfaction, and implementing the company’s quality and safety protocols consistently. The Assistant Manager aids in managing financial controls such as labor management, inventory audits, cash handling, and accurate documentation, ensuring the restaurant remains profitable and operates within budget.

Additionally, this position requires supporting employee relations through performance management, communication, and disciplinary processes aligned with company policies. The Assistant Manager must be adept at handling guest complaints effectively, fostering a customer-first culture, and motivating the team to meet or exceed company guest standards. Operational duties include maintaining restaurant cleanliness, overseeing preventive maintenance, and ensuring compliance with health and safety codes. The Assistant Manager also collaborates closely with internal and external vendors and restaurant management to address operational issues and implement marketing programs aimed at driving business growth.

This role demands a candidate with a high level of personal effectiveness, organizational skills, and the ability to work collaboratively with various stakeholders. The ideal Assistant Manager is a proactive leader who takes ownership of responsibilities, manages multiple tasks efficiently, and demonstrates strong analytical abilities including inventory control and financial reporting. Maintaining a valid driver’s license and reliable transportation is mandatory for this position, indicating the need for occasional travel between locations or to vendor sites. Overall, this position offers a dynamic opportunity to contribute significantly to a well-established restaurant brand, ensuring operational excellence and a superior customer experience at all times.

Job Requirements

  • high school diploma or equivalent
  • one year restaurant management experience
  • food safety certification according to state or local requirements
  • reliable transportation with a valid driver’s license and insurance
  • ability to handle multiple tasks with minimal supervision
  • strong organizational skills
  • ability to maintain accurate records and documentation

Job Qualifications

  • high school diploma or equivalent
  • one year restaurant management experience, preferably in QSR
  • food safety certification as required by local authorities
  • experience in employee training and development
  • strong leadership and interpersonal skills
  • ability to analyze reports and manage inventory
  • effective communication and problem-solving abilities

Job Duties

  • assist in recruitment of shift managers and hourly staff
  • implement employee orientation programs
  • facilitate training and development for restaurant team
  • conduct employee performance reviews and provide feedback
  • ensure compliance with guest service standards
  • manage financial controllables including labor and inventory
  • monitor safety, operational, and sanitation procedures

Job Criteria

Experience

Mid Level (3-7 years)


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