Five Guys logo

Assistant Manager - 0527

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $50,000.00 - $55,000.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Dental Insurance
Employee assistance program
Health Insurance
401(k) matching
Pet insurance
Vision Insurance

Job Description

Five Guys Enterprises LLC is a highly respected American fast-casual restaurant chain known for its commitment to quality, great customer service, and a passionate work culture. Having started as a family business, Five Guys has built a reputation for serving delicious made-to-order burgers and fries, and has embarked on an ambitious expansion plan with over 1000 new locations expected to open across North America. The company is deeply focused on promoting from within and fostering a positive, fun, and motivating workplace environment. This approach ensures not only excellent food but also a unique employee culture where teamwork, respect, and high standards are paramount.

The role in question is a salaried, non-exempt General Manager position at Five Guys with a starting annual salary of $50,000 to $55,000 plus possible overtime and eligibility for performance-based bonuses. The General Manager is core to the success of each Five Guys location, responsible for leading teams, managing daily operations within set hours (most locations open at 11:00 am and close at 10:00 pm), and upholding the company’s foundational principles. This position does not involve managing a drive-thru and emphasizes real work-life integration. Managers will benefit from comprehensive and customizable benefits including medical, dental, vision, pet insurance, and 401(k) plans with matching contributions. Additional advantages include an Employee Assistance Program and an Employee Relief Fund supported by the company.

The role offers unique incentives such as a Secret Shopper bonus plan where team members during these visits can earn extra bonuses based on customer service outcomes. The company also values family, offering up to 12 weeks of paid Family Bonding Leave for General Managers and Assistant Managers with immediate eligibility based on time with the company. This ensures support for personal well-being alongside professional growth.

Five Guys’ core convictions – Remain Humble, Exceed Expectations, Always Do the Right Thing, and Lead By Example – form the backbone of the leadership philosophy expected from the General Manager. This career is ideal for professionals with at least one year of leadership experience in the restaurant industry who are passionate about creating great workplaces, delivering amazing food and service, and motivating teams by setting high personal and professional standards. Five Guys fosters a team-oriented culture with a lot of fun and shared responsibility. The company is an equal opportunity employer dedicated to diversity and inclusivity in all areas, striving to represent women, people of color, veterans, and individuals with disabilities more broadly.

Job Requirements

  • Minimum of 1 year leadership experience in restaurant industry
  • ability to control costs and manage shifts
  • excellent interpersonal and leadership skills
  • strong commitment to customer service excellence
  • willingness to work within standard hours of operation (11:00 am to 10:00 pm)
  • ability to lead by example and motivate team
  • commitment to company core values and culture

Job Qualifications

  • At least 1 year of leadership experience in the restaurant industry
  • proven ability to control costs and lead shifts effectively
  • strong communication and motivational skills
  • customer service oriented with a passion for great food
  • ability to set and uphold high standards
  • energetic and honest leadership style

Job Duties

  • Manage daily restaurant operations including staffing and scheduling
  • control costs and monitor budgets
  • lead and motivate restaurant team to deliver excellent customer service
  • ensure compliance with company policies and health regulations
  • implement performance-based bonus initiatives such as Secret Shopper program
  • support career development and promote from within
  • maintain high standards for food quality and service

Job Criteria

Experience

Mid Level (3-7 years)


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