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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid holidays
Training and Development
Job Description
Nothing Bundt Cakes (NbC) is a renowned bakery franchise specializing in crafting delicious and visually appealing bundt cakes. Founded with a passion for baking and a commitment to quality, NbC has grown to become a beloved brand known for its signature cakes and exceptional customer service. The bakery prides itself on creating a warm, inviting atmosphere where customers can enjoy delightful treats made from fresh, high-quality ingredients. With numerous locations across the United States, Nothing Bundt Cakes emphasizes community involvement and brand integrity, making it a trusted name in the bakery industry. The company culture centers on teamwork, excellence, and... Show More
Job Requirements
- High school diploma or GED
- 1 to 3 years customer engagement experience in retail, dining, or food service
- demonstrated leadership and managerial skills in a lead position
- basic proficiency in Microsoft Word, Excel, and Outlook
- ability to work flexible shifts including early mornings, evenings, weekends, and holidays
- full-time availability with minimum 42 hours per week, increasing to 55 hours during holiday periods
- willingness to work Saturdays when necessary
Job Qualifications
- High school diploma or GED
- 1 to 3 years customer engagement experience in retail, dining, or food service
- demonstrated leadership in guest experience and team coaching
- ability to train and lead team members
- proficiency in Microsoft Word, Excel, and Outlook
- strong organizational and problem-solving skills
- excellent verbal and written communication skills
- motivation and enthusiasm for achieving goals
Job Duties
- Give top priority to enhancing the guest experience
- exemplify outstanding guest interactions
- nurture a supportive work environment
- act as partner to Bakery Manager in supervising customer experience, cake development, branding, product exhibition, work environment, and inventory regulation
- recruit, train, and supervise team members
- delegate daily tasks
- offer advice and coaching on performance
- oversee adherence to product, service, bakery environment, and visual merchandising criteria
- ensure compliance with food safety regulations and operational procedures
- assist in operational and administrative duties including production scheduling, goal setting, team scheduling, supply ordering, sales and labor reporting, basic accounting, expense management, and payroll processing
- supervise customized order fulfillment using web-based solutions and email interactions
- oversee bakery shift commencement and conclusion, including cash reconciliation and bank deposits
- participate in executing marketing strategies and community events
- stay updated with bakery roles and undertake different responsibilities as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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