Assistant Housekeeping & Laundry Manager

Aramark Healthcare+ is a division of Aramark, a global leader in food services, facilities management, and uniform services, proudly serving millions of guests daily across 15 countries. At Aramark, the mission is rooted in service and united by a purpose to make a positive impact on employees, partners, communities, and the planet. With a strong commitment to equal employment opportunities, Aramark fosters an inclusive and empowering workplace where every employee can thrive professionally and personally.

This position is based at Phoebe Allentown, a prominent Continuing Care Retirement Community located in Allentown, Pennsylvania, with over 500 beds. Phoebe Allentown offers a comprehensive continuum of care services, focusing on providing high-quality living environments and exceptional services for its residents. The community is renowned for its commitment to wellness, safety, and comfort, making it a preferred choice for seniors in the region.

The Assistant Housekeeping and Laundry Manager role at Phoebe Allentown is a pivotal position responsible for ensuring the cleanliness, sanitation, and overall appearance of the facility meet the highest standards. This position involves managing the day-to-day operations of the laundry room, which includes handling the processing and distribution of all linens for the facility as well as residents' personal clothing. The Assistant Manager is also accountable for maintaining equipment and chemical supplies, overseeing inventory management and ordering, and ensuring that all cleaning and laundering processes adhere to industry standards and customer expectations.

Beyond laundry operations, the Assistant Housekeeping and Laundry Manager supervises floor care, trash and biohazardous waste removal, and resident room cleanliness. This multifaceted role requires close collaboration with nursing staff and department heads through regular rounding, performing quality audits, facilitating service recovery, and conducting inspections to guarantee compliance with infection prevention protocols, OSHA regulations, Joint Commission standards, and other regulatory requirements.

Leadership and employee development are critical components of this role. The Assistant Manager mentors and directs employees, fostering a shared understanding of goals and execution strategies. This role also includes responsibilities for scheduling, training, performance management, and employee recognition to build a motivated and productive team focused on delivering exceptional service.

This position requires a proactive approach to operational challenges, resource allocation, and client needs, ensuring that all housekeeping and laundry services align with Aramark’s values and customer satisfaction priorities. The ideal candidate will possess strong leadership skills, attention to detail, and the ability to multitask effectively in a fast-paced, high-production environment. Previous experience managing a union workforce is considered a plus.

Employment type for this position is full-time, and it offers a competitive salary reflective of experience and qualifications. Working at Aramark means joining a company that values professional growth, skill development, and a positive workplace culture. Aramark encourages its employees to bring their talents and passions to work, aiming to foster a sense of belonging and career advancement opportunities.

Overall, the Assistant Housekeeping and Laundry Manager role is an excellent opportunity for individuals who are committed to service excellence, operational efficiency, and leadership within a healthcare environment. This role offers the chance to make a tangible difference in the daily lives of seniors at Phoebe Allentown while advancing within a reputable global company dedicated to sustainability, diversity, and inclusion.