Assistant Hospitality Manager

Olio Italian is an upscale, chic Italian restaurant that prides itself on providing an exceptional dining experience centered around fresh, house-made pasta and a curated selection of sommelier chosen wines. The restaurant boasts a classically trained chef who crafts traditional Italian entrees served in an intimate setting featuring a private dining room and an inviting outdoor patio. Guests can enjoy signature cocktails and a variety of craft beers on tap, making Olio Italian a distinguished destination for both casual and special-occasion dining in a warm and elegant atmosphere. The establishment’s commitment to quality and authenticity has made it a beloved fixture in the local culinary scene, known for its attention to detail, atmosphere, and superior customer service.

The role of Assistant Hospitality Manager at Olio Italian is a dynamic position essential to maintaining the high standards of customer service and operational excellence that the restaurant is known for. This is a salaried position that reports directly to the Hospitality Manager and General Manager, offering a leadership platform within a fine dining environment. The Assistant Hospitality Manager will oversee the front-of-house operations, including the bar, host team, and servers, ensuring the highest quality of service, cleanliness, sanitation, and safety. A critical component of the role is training and developing the front-of-house staff to deliver an outstanding and memorable dining experience for all guests. Responsibilities also include managing beverage operations with an emphasis on maximizing financial performance through effective cost controls and aggressive sales targets in liquor, beer, and wine. The manager will work actively on the floor during service hours to support staff, interact with guests, and maintain smooth restaurant operations.

This leadership role requires the ability to manage multiple facets of a busy, upscale restaurant while fostering a team-oriented and guest-focused atmosphere. The Assistant Hospitality Manager will coordinate staffing schedules, oversee daily bar inventory and cleanliness, conduct interviews and onboarding, and facilitate ongoing staff training programs. Effective communication with both front-of-house and back-of-house teams is essential, ensuring seamless operations and high morale among employees. Additional duties include participation in employee discipline, adherence to company policies, support for special events, conflict resolution, payroll preparation, and contributing to a positive and energetic work environment. This role demands a proactive leader with knowledge of fine dining service standards, fine wines, and the resilience to excel in a fast-paced, high-stress setting. Olio Italian offers competitive salary, growth opportunities, and a vibrant work culture dedicated to excellence in hospitality and cuisine.