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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $80,000.00
Work Schedule
Standard Hours
Benefits
Health coaching
Employee assistance program
401(k) with employer match
Paid Time Off
Professional development opportunities
Employee Discounts
Retirement Plan
Job Description
LAZ Parking is recognized as one of the largest and fastest growing parking companies in the United States, managing hundreds of thousands of parking spaces nationwide. Known for a strong commitment to a people-first culture, LAZ strives not only to excel in the parking industry but also to create meaningful opportunities for its employees and deliver unmatched value to its clients. The company prides itself on a mission that emphasizes passionate leadership and continuous growth, enabling a dynamic work environment where team members can thrive and develop professionally.
LAZ Parking is currently seeking an Assistant Hospitality Manager for its Prov... Show More
LAZ Parking is currently seeking an Assistant Hospitality Manager for its Prov... Show More
Job Requirements
- Bachelor's degree or equivalent work experience desired
- prior experience in the hospitality industry preferred
- previous supervisory or management experience preferred
- valid driver's license required
- experience working in a fast-paced environment with high customer expectations
- proficiency in Excel, Word, PowerPoint and Microsoft Office applications
- strong customer service skills and abilities
- ability to handle employee conflict and mediate disputes
- excellent team building and interpersonal skills
- ability to communicate professionally and effectively
- physical ability to lift, push and pull at least 50 pounds
- ability to stand, walk and run for extended periods
- willingness to work outdoors in varying weather conditions
Job Qualifications
- Bachelor's degree or equivalent work experience desired
- prior experience in hospitality industry preferred
- previous supervisory or management experience preferred
- valid driver's license required
- proficiency in Excel, Word, PowerPoint and general Microsoft Office applications
- strong customer service skills
- ability to communicate professionally and effectively with all organizational levels
- excellent teambuilding and interpersonal skills
- ability to handle employee conflict and facilitate coaching conversations
- ability to multi-task and work independently
- knowledge of policies, procedures and standard business practices
Job Duties
- Responsible for the financial, operational, safety and service-related success at the hotel
- managing, planning, scheduling, training and directing the activities of shift leads and frontline staff
- ensure increased revenue, controlled expenses and customer satisfaction by maintaining safety and service thresholds aligned with client expectations
- attend daily stand up meetings and resume meetings with client or manage through supervisors
- ensure internal stand up meetings (pre-shifts or huddles) are held each shift personally or through supervisors
- assist with management and development of hotel team to accomplish goals and initiatives using company culture as guideline
- identify high potential employees to support growth within the organization
- participate in recruiting and onboarding prospective employees
- ensure all safety initiatives are implemented and safety concerns reported to Hospitality Manager
- drive service results by monitoring service shopper reports and internal metrics
- cultivate client relationships and business retention
- implement projects and initiatives assigned to hotel
- understand and deliver contractual requirements between LAZ Parking and clients
- responsible for claims, safety training, and claims processing including investigation and follow-up
- ensure compliance with audit protocols and financial management including payroll processing
- enter LHIST data daily
- monitor and analyze market rate structures
- prepare financial and operational reports as required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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