Assistant General Manager - VOCO The Tuxon an IHG Hotel

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $35,900.00 - $59,100.00
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Work Schedule

Flexible
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Benefits

Daily Pay
telemedicine
Health Insurance
Life insurance
401k plan
Paid parental leave
Paid Time Off
Holiday pay
Pet insurance
Employee assistance program
Employee Discounts

Job Description

Schulte Hospitality Group (SHG) is a renowned third-party hospitality management company known for its deep-rooted service culture and multi-generational experience in the hospitality industry. With a robust portfolio comprising over 200 locations spread across 38 states and 3 countries, SHG represents a diverse array of respected hotel brands, including Marriott, Hilton, IHG, and Hyatt, in addition to numerous unique independent, boutique, and lifestyle properties and restaurants. SHG thrives on innovation and a passion for hospitality, consistently striving to create positive experiences for both guests and employees. The company's mission is centered around exuding genuine hospitality, respecting and valuing all stakeholders, and fostering a workplace where team members are both engaged and empowered to grow professionally.

The Assistant General Manager role at VOCO The Tuxon, an IHG Hotel, offers a compelling opportunity to join a dynamic team within this large and reputable company. This position is designed for a service-oriented professional who excels in hotel operations management, financial oversight, and team leadership. The Assistant General Manager will work closely under the direction of the General Manager to ensure smooth hotel operations, drive guest satisfaction, and maintain compliance with brand standards and statutory regulations. This role involves a combination of responsibilities including budget management, sales and profit target achievement, staff recruitment and training, and handling of day-to-day operational challenges.

Joining SHG means becoming part of a company that values its people as its greatest asset. SHG invests significantly in its associates through a variety of benefits and development programs designed to foster career growth and employee well-being. From access to daily pay and free telemedicine services starting from day one to comprehensive health insurance options, 401(k) plans with company match, paid parental leave, and more, SHG provides a supportive and rewarding work environment. The organization encourages work-life balance and continually offers perks such as paid time off, holiday pay, pet insurance, and employee discounts on entertainment and fitness memberships. This culture of support and appreciation makes SHG an attractive employer for professionals seeking a fulfilling career in the hospitality industry.

The Assistant General Manager at VOCO The Tuxon will play a vital role in executing the strategic vision of the hotel, focusing on maintaining high standards of guest satisfaction to enhance brand metrics. This includes managing budgets and expenditures, overseeing compliance with health, safety, and licensing standards, and ensuring the overall upkeep and functionality of the property through efficient management of maintenance and supplier relationships. The role also demands an individual who thrives on effective communication, leadership, and problem-solving, particularly in addressing guest concerns and ensuring smooth operations of events and conferences.

In summary, this position offers not only the chance to contribute meaningfully to the guest experience at a prestigious IHG property but also to be part of a forward-thinking hospitality group that prioritizes employee development, operational excellence, and community impact. Individuals with a passion for hospitality management and a drive to excel in a team-oriented environment will find this opportunity both professionally rewarding and personally fulfilling.

Job Requirements

  • minimum of two years experience as an assistant general manager
  • bachelor's degree in hospitality management or business preferred
  • ability to communicate effectively verbally and in writing
  • demonstrated ability to lead a team
  • excellent attention to detail
  • financial savvy
  • proficient in microsoft office

Job Qualifications

  • bachelor's degree in hospitality management or business preferred
  • minimum of two years experience as an assistant general manager
  • ability to communicate effectively verbally and in writing
  • demonstrated ability to lead a team
  • excellent attention to detail
  • financial savvy
  • proficient in microsoft office

Job Duties

  • managing budgets and financial plans and controlling expenditure
  • oversees hotel operations under the direction of the general manager
  • ensures overall guest satisfaction to drive brand metrics
  • ensures compliance with brand standards
  • maintaining statistical and financial records
  • setting and achieving sales and profit targets
  • recruiting, training, and monitoring staff
  • planning work schedules for individuals and teams
  • meeting and greeting customers
  • dealing with customer complaints and comments
  • addressing problems and troubleshooting
  • ensuring events and conferences run smoothly
  • supervising maintenance, supplies, renovations, and furnishings
  • dealing with contractors and suppliers
  • ensuring security is effective
  • carrying out inspections of property and services
  • ensuring compliance with licensing laws, health and safety, and other statutory regulations
  • perform various other duties as assigned to meet business objectives

Job Criteria

Experience

Mid Level (3-7 years)


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