Assistant General Manager (Quick Service Resturant) - Hartsfield Jackson Atlanta International Airport
Job Overview
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Job Description
The company is a dynamic player in the food and beverage industry, committed to delivering exceptional dining experiences through outstanding service and operational excellence. Known for its vibrant culture and customer-centric approach, this establishment values teamwork, leadership, and innovation. The organization prides itself on maintaining a high standard of excellence across all its restaurant operations, striving to create memorable experiences for every guest. As an employer, the company fosters a supportive work environment that encourages professional growth and continuous learning, making it an ideal workplace for motivated individuals seeking a career in hospitality management.
The Assistant General Manager (AGM) plays a vital role in the daily execution of the company’s mission to provide first-class service to every customer. This position is responsible for overseeing the operational aspects of the restaurant to ensure seamless, efficient, and customer-focused service delivery. The AGM acts as a critical link between the management team and the staff, facilitating communication, training, and leadership to uphold the company’s standards. With responsibilities spanning from supervising shifts, conducting training sessions, to collaborating with the Food and Beverage team, the AGM ensures that all daily tasks are completed efficiently from opening to closing.
The role requires the AGM to be highly adaptable, capable of managing various shifts within a 7/365 team-oriented environment. Strong interpersonal and organizational skills are essential, alongside the ability to motivate team members effectively. Excellent customer service skills and proficiency in English communication are also prerequisites, enabling the AGM to interact professionally with guests and staff alike. Proficiency in cash handling, reporting, and basic computer literacy, particularly with MS Office, are advantageous skills for success in this position.
Additionally, the AGM is expected to comply with relevant federal and departmental requirements, including passing background checks and certifications such as ServSafe. This role not only demands operational expertise but also leadership qualities that foster a positive workplace culture and drive the restaurant toward operational goals. Immersed in a fast-paced environment, the AGM must be a self-starter, able to prioritize multiple responsibilities and adjust to changing priorities seamlessly. This comprehensive leadership position offers an exciting opportunity for an experienced professional passionate about hospitality to advance their career while contributing to a high-performing team dedicated to excellence in the food and beverage industry.
The Assistant General Manager (AGM) plays a vital role in the daily execution of the company’s mission to provide first-class service to every customer. This position is responsible for overseeing the operational aspects of the restaurant to ensure seamless, efficient, and customer-focused service delivery. The AGM acts as a critical link between the management team and the staff, facilitating communication, training, and leadership to uphold the company’s standards. With responsibilities spanning from supervising shifts, conducting training sessions, to collaborating with the Food and Beverage team, the AGM ensures that all daily tasks are completed efficiently from opening to closing.
The role requires the AGM to be highly adaptable, capable of managing various shifts within a 7/365 team-oriented environment. Strong interpersonal and organizational skills are essential, alongside the ability to motivate team members effectively. Excellent customer service skills and proficiency in English communication are also prerequisites, enabling the AGM to interact professionally with guests and staff alike. Proficiency in cash handling, reporting, and basic computer literacy, particularly with MS Office, are advantageous skills for success in this position.
Additionally, the AGM is expected to comply with relevant federal and departmental requirements, including passing background checks and certifications such as ServSafe. This role not only demands operational expertise but also leadership qualities that foster a positive workplace culture and drive the restaurant toward operational goals. Immersed in a fast-paced environment, the AGM must be a self-starter, able to prioritize multiple responsibilities and adjust to changing priorities seamlessly. This comprehensive leadership position offers an exciting opportunity for an experienced professional passionate about hospitality to advance their career while contributing to a high-performing team dedicated to excellence in the food and beverage industry.
Job Requirements
- High school diploma or GED
- Experience in high volume or fast casual dining restaurant environment preferred
- Two to five years prior supervisory experience in a food and beverage operation
- Ability to communicate clearly and concisely with team members, managers, and guests
- Possess basic math skills and have the ability to handle money and a point of sale system
- Ability to work with minimal supervision
Job Qualifications
- High school diploma or GED
- Experience in high volume or fast casual dining restaurant environment preferred
- Two to five years prior supervisory experience in a food and beverage operation
- Ability to communicate clearly and concisely with team members, managers, and guests
- Possess basic math skills and have the ability to handle money and a point of sale system
- Ability to work with minimal supervision
- Computer literacy and working knowledge of MS Office preferred
Job Duties
- Ability to work various shifts in a 7/365 team-oriented environment
- Excellent customer service skills and an ability to communicate effectively using the English language
- Strong interpersonal/organizational skills with ability to motivate others
- Proficiency required in reading, writing, mathematics, cash handling/reporting
- Computer literacy and working knowledge of MS Office preferred
- Self-starter able to prioritize and handle various tasks simultaneously
- Ability to pass the Federal Criminal History Records check, Paradies Background Check, and applicable Department of Transportation requirements
- Ability to adapt to changing priorities and unexpected situations
- ServSafe will be required
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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