Assistant General Manager | Hyatt Place Waikiki Beach | Honolulu, HI

Our esteemed hotel is a leading hospitality establishment dedicated to providing exceptional guest experiences through top-tier service, luxurious accommodations, and a welcoming atmosphere. As a valued member of an expanding portfolio of hotels, we pride ourselves on our commitment to excellence, innovation, and creating memorable stays for every guest. Our hotel is renowned for blending classic elegance with modern comfort, making it an ideal destination for both business and leisure travelers. With a focus on community engagement and sustainable practices, the hotel continues to set standards in the hospitality industry and provide rewarding career opportunities for passionate individuals.

We are seeking a dedicated and dynamic Assistant General Manager to join our leadership team. This pivotal role serves as the hotel’s second in command, ensuring the seamless day-to-day operation of our property. The Assistant General Manager will work closely with various department heads to direct and implement policies and procedures across all hotel departments. This role demands a professional who excels in multitasking, problem-solving, and interpersonal communication. As a representative of the hotel's leadership, the Assistant General Manager is frequently engaged with guests, resolving inquiries and complaints efficiently and graciously. Additionally, the Assistant General Manager supports the General Manager with administrative duties and management responsibilities, stepping in as acting General Manager when necessary. This position requires someone who is not only experienced and detail-oriented but also passionate about fostering a collaborative team environment and delivering outstanding service excellence.

The successful candidate will be involved in interviewing and hiring new employees, ensuring the team is staffed with motivated and capable individuals. They will monitor department heads' performance, verifying adherence to hotel policies and operational standards. The Assistant General Manager plays an integral role in establishing and enforcing guidelines that uphold the hotel’s quality and service standards. Flexibility and adaptability are crucial, as this role requires the individual to work varying schedules, including nights, weekends, and holidays, while remaining physically active and present throughout the hotel.

In exchange for your commitment and flexibility, we offer an excellent salary package, valuable employee hotel and food & beverage discounts, and ample opportunities for professional growth within a dynamic and growing hotel company.