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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $65,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical
Dental
Vision
401(k)
Paid Time Off
Quarterly bonus
Employee meal discounts
Job Description
MAKfam is a Michelin Bib Gourmand restaurant recognized in 2024 and 2025, co-founded by Chef Kenneth Wan, a prestigious 2024 James Beard Emerging Chef and a two-time Best Chef Mountain Semi-Finalist in 2025 and 2026, alongside his wife, Doris Yuen. The restaurant boasts a tradition-inspired Chinese menu that reflects the founders' personal culinary journeys and the creative input of the entire kitchen team. This dynamic fusion results in bold, unique, and craveable dishes that have captured the attention of the dining community. MAKfam is firmly rooted in a culture that values collaboration, inclusion, and respect, with a staunch policy against... Show More
Job Requirements
- Open availability including nights and weekends
- A hands-on floor-first approach to leadership
- A growth mindset and willingness to take on increasing responsibility over time
- A high level of accountability and follow-through
- The ability to multitask stay composed under pressure and lead in a high-volume environment
- Ownership of both service execution and operational responsibilities
- The ability to lead a team and maintain standards in a fast-paced environment
- Coaching struggling team members
- De-escalation and conflict resolution
- Creating psychological safety on the floor
- Bridging communication between FOH BOH and leadership
Job Qualifications
- 2 years of FOH leadership experience
- Open availability on nights and weekends
- Experience in full-service upscale settings
- Ability to jump into FOH roles when needed bartending hosting serving etc.
- Strong interpersonal communication and conflict resolution skills
- Comfortable in a fast-paced high-volume environment
- Independent dependable and self-motivated
Job Duties
- Support the GM with daily operations including service management and administrative tasks
- Hold the line on standards daily
- Own and uphold steps of service and guest experience standards on every shift
- Ensure timely table maintenance service flow and team positioning during service
- Partner with the GM to identify gaps in execution and implement solutions
- Supervise train and support FOH and bar staff
- Help manage scheduling inventory and shift coverage
- Address guest concerns with professionalism and care
- Maintain a consistent and visible leadership presence during peak hours
- Reinforce service standards and help cultivate a positive team culture
- Communicate with the GM and ownership to keep operations aligned while also taking initiative to resolve issues independently
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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