Assistant General Manager - Multi Property Support

Drury Hotels is a family-owned and operated hotel company that has grown significantly since its inception in 1973. Originally a small family business, Drury Hotels has expanded to encompass over 150 hotels across 30 states, employing more than 6,100 team members. Despite its growth, the company remains deeply committed to maintaining a family-oriented culture where guests and team members alike are treated with care, respect, and a genuine sense of belonging. This commitment has earned Drury Hotels notable recognition, including being ranked among Newsweek's America's Greatest Workplaces in 2025. This accolade reflects the company's dedication not only to its guests but also to the well-being and development of its team members. Drury Hotels is headquartered in the vibrant city of Pittsburgh, Pennsylvania, at 745 Grant Street, positioning it within a bustling metropolitan environment that offers numerous opportunities for growth and partnership.

The Assistant General Manager - Unassigned plays a crucial leadership role within the Drury Hotels operations team. This position involves supporting and assisting various hotel properties and their staff within an assigned region, ensuring that each location upholds Drury’s high standards of service and operational excellence. The Assistant General Manager leads across all hotel departments, focusing on delivering exceptional guest experiences, mentoring team members, and fostering a positive work environment. This role is ideal for a diverse, motivated leader who thrives on creating new partnerships, exploring fresh opportunities, and driving continuous improvement. The successful candidate will be instrumental in training, developing, and coaching team members to excel in their roles, thereby ensuring that guests receive outstanding service at every touchpoint. Beyond operational oversight, the Assistant General Manager will actively contribute to quality assurance initiatives, consistently aiming to exceed measurable standards and key business performance indicators such as service quality, cost management, labor controls, and team engagement. Critical thinking and problem-solving skills are essential, as the position requires handling complex situations with poise and fostering a culture dedicated to continuous improvement. Employment with Drury Hotels offers a collaborative and enriching work environment where contributions are recognized and rewarded, including access to a semi-annual performance bonus and quarterly incentives tied to service excellence. Overall, this role offers a dynamic leadership opportunity within a respected and growing hospitality company known for its strong values and dedication to its people.