Assistant General Manager - Monument Rd - 4272

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $60,000.00 - $65,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
flexible scheduling

Job Description

The hiring establishment is a well-known restaurant located at 4272 Monument Road in Jacksonville, FL. This establishment is part of a reputable restaurant chain known for its consistent delivery of high-quality dining experiences coupled with exceptional customer service. The restaurant prides itself on maintaining a professional atmosphere, fostering teamwork, and upholding stringent standards for food quality, safety, and guest satisfaction. As a part of this team, employees are expected to embody the company's core values — Be Real, Do Good, Walk Together — to create a welcoming and excellent dining environment for all guests.

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Job Requirements

  • Must be at least 21 years old
  • High school diploma or equivalent required
  • Bachelor’s degree preferred
  • Prefer 2 years of restaurant management experience
  • ServSafe certified or able to obtain within 90 days
  • Valid driver’s license
  • Commitment to excellence in friendly service
  • Proven ability growing sales
  • Ability to inspire and motivate others
  • Able to analyze issues and problem solve
  • Sets clear goals for themselves and their team
  • Demonstrates strong verbal and written communication skills
  • Able to foster collaboration and teamwork
  • Regular attendance and ability to work up to 55 hours per week
  • Ability to stand or walk for long periods
  • Able to lift and carry up to 50 pounds
  • Ability to tolerate temperature changes and frequent hand immersion in water and cleaning solutions
  • Specific vision abilities required including close, distance, color, peripheral, depth perception, and focus adjustment

Job Qualifications

  • High school diploma or equivalency
  • Bachelor’s degree preferred
  • Minimum of 2 years hands-on restaurant management experience preferred
  • ServSafe certification preferred or willingness to obtain within 90 days
  • Valid driver’s license
  • Strong verbal and written communication skills
  • Ability to inspire and motivate a team
  • Proven ability to grow sales
  • Demonstrated problem-solving and analytical skills
  • Commitment to excellence in customer service
  • Ability to set clear goals and foster teamwork

Job Duties

  • Manage hourly employees including conducting performance evaluations, coaching, and discipline
  • Reviewing applications, interviewing, and making recommendations to hire hourly employees
  • Carefully observe kitchen operations and address any issues out of alignment promptly and directly
  • Direct work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant
  • Drive sales and guest satisfaction
  • manage food costs, inventory levels, utility usage, and Health Department ratings
  • Ensure food quality by maintaining high levels of cleanliness, organization, storage, sanitation of food products
  • Ensure CHARM Service Model is executed by every team member with every guest
  • Provide, direct, and schedule Front of House and Back of House training to ensure all team members have current knowledge of all policies, procedures, and specifications
  • Supervise and oversee the production and preparation of food and beverage in accordance with established recipes and procedures
  • Follow Operations Playbook to maintain consistent daily operations
  • Utilize digital manager logbook to communicate shift notes, product needs, equipment repairs, and staffing notes
  • Enforce appropriate security measures to ensure safety of employees and guests
  • Manage food, supplies, and liquor costs by conducting weekly inventory
  • Manage and practice safe food handling procedures
  • Adhere to company policies, procedures, state and federal wage and hour regulations, and restaurant filing responsibilities
  • Ensure all equipment is in good repair
  • Manage processes including line checks, pull thaw, prep lists, food inventory, beverage costs, truck orders, and food safety
  • Coach team to ensure food and beverages are prepared to recipe specifications
  • Maintain valid food safety certificate and local compliance certifications
  • Execute new initiatives including product and menu rollouts
  • Live core values every day: Be Real, Do Good, Walk Together

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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