Assistant General Manager - Food & Beverage

Drury Hotels is a prominent and well-respected hospitality company known for delivering exceptional guest experiences and fostering a welcoming workplace culture. With locations across the United States, Drury Hotels has established itself as a leader in the hotel industry by maintaining high standards in service, cleanliness, and guest satisfaction. The company's mission emphasizes not only providing outstanding accommodations to its guests but also promoting a supportive, inclusive, and growth-oriented environment for its employees. At Drury Hotels, team members are recognized for their contributions and are encouraged to build long-term careers within the company, reflecting the organization’s commitment to its people and its reputation as one of America’s greatest workplaces, as ranked by Newsweek for 2025.

This career opportunity is for an Operations Leadership position at one of Drury Hotels' properties located at 7301 Shallowford Rd, Chattanooga, Tennessee. As part of the leadership team, the person in this role will be instrumental in ensuring that the hotel not only meets but exceeds expectations in guest satisfaction, operational efficiency, and employee engagement. The role demands a blend of strong leadership skills, hospitality expertise, and the ability to inspire and coach a diverse team across multiple departments.

In this position, the successful candidate will be responsible for leading and supporting hotel departments to deliver extraordinary service and quality standards. They will role model best practices for quality assurance daily, ensuring that the hotel meets critical business metrics including profitability, service excellence, and team development. Emphasis is placed on training, coaching, and mentoring team members to help them succeed, promoting a culture of continuous improvement and recognition.

Drury Hotels values work-life balance and offers flexible scheduling, paid time off, hotel discounts, free room nights, and competitive compensation that reflects the essential contributions of its employees. Career advancement opportunities are abundant, with more than 200 internal promotions occurring annually, and the company invests heavily in employee development through mentorship programs, cross-training, and management training.

In addition to a rewarding professional environment, employees enjoy comprehensive health benefits including medical, dental, vision, prescription coverage, life insurance, disability plans, and a Team Member Assistance Program. There is also a company-matched 401(k) retirement plan to help secure financial futures. The role is also eligible for quarterly and semi-annual bonuses tied to both hotel and company performance, reinforcing Drury Hotels’ philosophy of shared success.

This leadership position is ideal for someone who is passionate about hospitality, has a desire to lead and develop others, and strives to exceed guest expectations consistently. Candidates with a bachelor’s degree in hospitality, business, or a related field and at least one year of successful supervisory experience, preferably in a hotel setting, will find this role especially rewarding. The position calls for a motivated individual who values collaboration, innovation, and service excellence in a vibrant team-oriented environment at one of the nation’s most esteemed hospitality brands.