Job Overview
Employment Type
Full-time
Compensation
Salary
Range $73,000.00 - $78,000.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
competitive pay
Medical insurance
Dental Insurance
Vision Insurance
401(k) match
Company-paid Life Insurance
Tuition Reimbursement
Employee Referral Program
safety and compliance incentives
Meal card allowances
Paid vacation time
Paid sick leave
Financial Wellness Program
Partner discounts
Pet insurance
legal services
Job Description
Xperience Restaurant Group (XRG) is a renowned hospitality company dedicated to delivering extraordinary dining experiences. With an unwavering commitment to excellence, XRG has built a reputation for setting high standards in the restaurant industry. As a fast-growing and dynamic organization, XRG prides itself on a unique culture that celebrates passion, teamwork, and professional growth, making it a top workplace for five years running. The company offers a competitive salary range from $73,000 to $78,000 annually, depending on experience, alongside a comprehensive benefits package designed to support employees personally and professionally.
The role of Assistant General Manager at XRG is integral to the success of its venues, ensuring operational excellence and profitability. This position is responsible for managing all aspects of the business including profit and loss management, marketing, sales, and daily operations. The Assistant General Manager will lead a team by example, fostering a trustworthy and respectful work environment while developing staff through hiring, training, and coaching. This role demands strategic planning and delegation to meet or exceed company goals.
Day-to-day responsibilities include maintaining the highest standards in food and beverage quality, guest service, cost control, and consistency. The Assistant General Manager oversees staffing levels, manages budgets, and ensures compliance with all health, safety, and sanitation regulations. They also evaluate vendor relationships, participate in community events, and play an active role in marketing and advertising efforts. Furthermore, the position demands strong financial acumen to handle budgeting, P&L analysis, payroll management, and inventory control.
This leadership role requires excellent communication skills and the ability to handle guest concerns with professionalism and a positive attitude. The Assistant General Manager will ensure that private events, catering, and banquets are executed flawlessly, adhering to company cash handling procedures and maintaining equipment and product quality. Commitment to compliance with state and federal liquor laws and company safety standards is essential.
XRG supports its employees with extensive benefits, including medical, dental, vision insurance, 401(k) match, company-paid life insurance, and tuition reimbursement. Employees enjoy meal card allowances, paid vacation, sick leave in eligible states, and financial wellness programs through exclusive credit union benefits. Additional perks include discounted rates on theme parks, travel, apparel, sports tickets, pet insurance, and legal services, emphasizing a holistic approach to employee well-being.
If you are an experienced hospitality professional ready to take the next step in your career with a company that values your passion and dedication, XRG offers an inspiring and supportive environment where real growth opportunities abound.
The role of Assistant General Manager at XRG is integral to the success of its venues, ensuring operational excellence and profitability. This position is responsible for managing all aspects of the business including profit and loss management, marketing, sales, and daily operations. The Assistant General Manager will lead a team by example, fostering a trustworthy and respectful work environment while developing staff through hiring, training, and coaching. This role demands strategic planning and delegation to meet or exceed company goals.
Day-to-day responsibilities include maintaining the highest standards in food and beverage quality, guest service, cost control, and consistency. The Assistant General Manager oversees staffing levels, manages budgets, and ensures compliance with all health, safety, and sanitation regulations. They also evaluate vendor relationships, participate in community events, and play an active role in marketing and advertising efforts. Furthermore, the position demands strong financial acumen to handle budgeting, P&L analysis, payroll management, and inventory control.
This leadership role requires excellent communication skills and the ability to handle guest concerns with professionalism and a positive attitude. The Assistant General Manager will ensure that private events, catering, and banquets are executed flawlessly, adhering to company cash handling procedures and maintaining equipment and product quality. Commitment to compliance with state and federal liquor laws and company safety standards is essential.
XRG supports its employees with extensive benefits, including medical, dental, vision insurance, 401(k) match, company-paid life insurance, and tuition reimbursement. Employees enjoy meal card allowances, paid vacation, sick leave in eligible states, and financial wellness programs through exclusive credit union benefits. Additional perks include discounted rates on theme parks, travel, apparel, sports tickets, pet insurance, and legal services, emphasizing a holistic approach to employee well-being.
If you are an experienced hospitality professional ready to take the next step in your career with a company that values your passion and dedication, XRG offers an inspiring and supportive environment where real growth opportunities abound.
Job Requirements
- High school diploma or equivalent
- three to five years of related experience
- proof of eligibility to work in the United States
- valid driver’s license
- 21 years or older
- ability to possess all required state work cards
- proficiency in Windows MS Office, Open Table, Outlook
- knowledge of profitability analysis, budgeting, cost of sales, payroll management, purchasing, receiving, inventories, and cost controls
- knowledge of state and local liquor, labor, and health code regulations
- experience with POS systems and reporting
- strong guest relations skills
- knowledge of sanitation and safety
- ability to safely serve alcohol
- experience in full service restaurant operations
- effective communication in English
Job Qualifications
- High school diploma or equivalent
- bachelor’s degree preferred
- proof of eligibility to work in the United States
- valid driver’s license
- 21 years or older
- ability to possess required state work cards
- three to five years of related experience
- proficiency in Windows MS Office, Open Table, and Outlook
- knowledge of budgeting, cost control, payroll management, purchasing, and inventory
- understanding of state and local liquor, labor, and health laws
- experience with POS and back office reporting systems
- familiarity with beer and spirits
- knowledge of guest relations, sanitation, safety, and alcohol service
- experience in full-service restaurant operations
- strong verbal and written communication skills in English
Job Duties
- Coach, develop, and lead by example
- create an environment of trust and mutual respect
- manage the full life cycle of team members including hiring, training, coaching, and terminations
- develop and manage the annual budget and venue’s profit and loss
- implement standard operating procedures and policies for the management team
- maintain high standards of food and beverage quality, guest service, and cost control
- evaluate partner, contractor, and vendor relationships
- complete financial statements and reports
- manage staffing levels and controllable costs
- complete or verify nightly logs and manager reports
- monitor and enforce inventory controls
- monitor guest satisfaction including on social media
- ensure compliance with health, safety, sanitation laws, and liquor regulations
- participate in community events and marketing activities
- oversee private events, catering, and banquets
- adhere to cash handling procedures
- ensure cleanliness and maintenance of equipment
- provide accurate guest information about menu items
- cultivate regular guests and repeat business
- respond to guest concerns and complaints
- ensure adherence to employee handbook policies
- guarantee compliance with company safety and sanitation standards
- ensure staff are properly equipped
- assist with additional tasks as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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