Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.00 - $25.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Great bonuses
benefits
growth opportunities
career development paths
Job Description
Wingstop is a dynamic and fast-growing restaurant chain specializing in chicken wings with bold flavors and a commitment to quality. Established with a mission to Serve the World Flavor, Wingstop has cultivated a unique dining experience that combines great food with a vibrant and inclusive culture. The company emphasizes entrepreneurial spirit, leadership development, and a passion for delivering exceptional guest experiences. With a strong presence across numerous locations, Wingstop offers immense opportunities for career growth, bonuses, and benefits that reward dedication and hard work.
The management opportunities at Wingstop are ideal for goal-oriented individuals who possess strong leadership capabilities and a drive to succeed. As a General Manager or Assistant General Manager, the successful candidate will lead the restaurant with strategic and tactical oversight, ensuring operational excellence and financial performance. The role demands a leader who can inspire, develop, and manage a diverse team dedicated to maintaining the brand's high standards.
In this leadership role, responsibilities include hiring and training team members that align with Wingstop's values, creating a safe and productive environment, and driving sales and profit growth. The managerial position requires a keen understanding of budgeting, cost control, and financial analysis to meet and exceed operational goals. The ideal leader balances operational management with fostering a positive culture through respect, recognition, and support for their team.
Wingstop managers are expected to maintain rigorous operational standards, collaborate effectively with district leadership and support centers, and manage risk and compliance issues with diligence. Proficiency in Microsoft Office and adaptability to new systems underpin the efficiency expected in administrative tasks. With an emphasis on career development, Wingstop provides pathways for managers to advance while benefiting from competitive pay ranging from $18.00 to $25.00 per hour, depending on location.
This role is best suited for individuals with a minimum of two years in food service or retail supervisory positions, accompanied by strong financial acumen and outstanding communication skills. Candidates must possess initiative, problem-solving abilities, and the capacity to foster a highly engaged and motivated team environment. Flexibility to work a demanding schedule, including evenings, weekends, and holidays, ensures the restaurant operates at its peak daily.
Joining Wingstop as a manager means becoming part of a brand that values entrepreneurial leadership, a commitment to excellence, and a vibrant culture dedicated to serving flavorful food with unmatched enthusiasm. If you have the passion for hospitality, leadership, and driving business success, Wingstop offers the ideal platform to grow your career while making a tangible impact in the restaurant industry.
The management opportunities at Wingstop are ideal for goal-oriented individuals who possess strong leadership capabilities and a drive to succeed. As a General Manager or Assistant General Manager, the successful candidate will lead the restaurant with strategic and tactical oversight, ensuring operational excellence and financial performance. The role demands a leader who can inspire, develop, and manage a diverse team dedicated to maintaining the brand's high standards.
In this leadership role, responsibilities include hiring and training team members that align with Wingstop's values, creating a safe and productive environment, and driving sales and profit growth. The managerial position requires a keen understanding of budgeting, cost control, and financial analysis to meet and exceed operational goals. The ideal leader balances operational management with fostering a positive culture through respect, recognition, and support for their team.
Wingstop managers are expected to maintain rigorous operational standards, collaborate effectively with district leadership and support centers, and manage risk and compliance issues with diligence. Proficiency in Microsoft Office and adaptability to new systems underpin the efficiency expected in administrative tasks. With an emphasis on career development, Wingstop provides pathways for managers to advance while benefiting from competitive pay ranging from $18.00 to $25.00 per hour, depending on location.
This role is best suited for individuals with a minimum of two years in food service or retail supervisory positions, accompanied by strong financial acumen and outstanding communication skills. Candidates must possess initiative, problem-solving abilities, and the capacity to foster a highly engaged and motivated team environment. Flexibility to work a demanding schedule, including evenings, weekends, and holidays, ensures the restaurant operates at its peak daily.
Joining Wingstop as a manager means becoming part of a brand that values entrepreneurial leadership, a commitment to excellence, and a vibrant culture dedicated to serving flavorful food with unmatched enthusiasm. If you have the passion for hospitality, leadership, and driving business success, Wingstop offers the ideal platform to grow your career while making a tangible impact in the restaurant industry.
Job Requirements
- Minimum of high school diploma or GED required, some college preferred
- Must be 18 years of age or older
- Proficient in Microsoft Office (Word, Excel, Outlook) and able to adapt to new systems quickly
Job Qualifications
- Minimum of 2 plus years of previous food service, retail or restaurant supervisory experience
- Proficiency in analyzing profit and loss statements and overall financial performance of restaurant
- Demonstrated ability in recruiting and selecting team members
- Knowledge of labor laws
- Strong written and verbal communication skills
- Initiative and assertiveness
- Strong interpersonal skills and conflict resolution skills
- Strong leadership skills and ability to manage, train, develop and motivate a diverse crew that is highly engaged
- Passionate about hospitality and serving the guest
- Ability/flexibility to work 50 - 60 hours per week including mornings, evenings, weekends and/or holidays
- Ability to problem solve
- Ability to accept feedback and willingness to improve
- Ability to set goals, create action plans, and implement those plans
- Ability to measure performance, subjectively and objectively
- Cultivate attractive culture within the restaurant
- Ambassador and representative of the culture of the brand and the mission to Serve the World Flavor
Job Duties
- Responsible for staffing the restaurant timely and efficiently with carefully selected team
- Ensure the restaurant environment is safe at all times for both team members and guests
- Oversee the correct facilitation of the orientation and onboarding process and ensure it is being executed properly
- Write and implement or monitor shift leader development and performance plans
- Ensure performance plans are written and executed as needed
- Make all final hire and separation decisions for restaurant and ensure proper procedures are followed in regards to hiring, promotions and separations
- Create team member schedules to ensure proper staffing levels for expected sale volumes, while taking team member availability, payroll and overtime costs into consideration
- Own the performance of the entire team
- Create the culture in the restaurant through respect, recognition and reward
- Audit all facets of operations, deliver feedback and develop solutions to facilitate improvements
- Have complete understanding of budget and cost trends that impact operations
- Create a business plan
- Perform financial analysis
- Control cash, property, product and equipment
- Build sales, control labor and food costs
- Meet all targets set by Operations Leadership
- Set aggressive goals to drive business metrics
- Maintain operational standards and requirements in the restaurant
- Identify and communicate maintenance problems to the Facilities Department
- Maintain all facilities to Wingstop company standards
- Ensure communication is passed across organization from the District Manager to every team member in the restaurant
- Use Company provided tools to coach, mentor and develop team members to ensure a high performing restaurant team
- Leverage the support of the Restaurant Support Center
- Ensure all risk management issues are in compliance with company standards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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