Assistant General Manager - AC Hotel Boston Downtown

Boston, MA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $43,000.00 - $70,700.00

Work Schedule

Standard Hours

Benefits

Medical Insurance with Company-Funded HRA

Dental Insurance

Vision Insurance

flexible spending accounts

Wide-Array of Supplemental Insurance Offerings

Paid Time Off Programs

Employee assistance program

401K Plan - Traditional & Roth Options with Employer Match

Hotel Discount Travel Program for Associates & Family

Exclusive Associate Discounts - Travel, Entertainment, & Retail

Training and development programs

Career advancement opportunities

Job Description

AC Hotel Boston Downtown is a dynamic hospitality establishment managed under the Colwen Hotels banner, a distinguished hospitality group known for its commitment to hard work, character, and authenticity. Colwen Hotels has built a reputable presence across the United States with a portfolio of 40 hotels spanning 10 states, each embodying the company’s dedication to forward-thinking concepts and enriching guest experiences. Their continuous growth and development pipeline ensure that associates have access to exciting career advancement and professional growth opportunities within a supportive and innovative working environment.

The Assistant General Manager role at AC Hotel Boston Downtown is a pivot... Show More

Job Requirements

3+ years hotel management experience
excellent verbal and written communication skills
demonstrated passion for hospitality and service
attention to detail and highly organized
strong analytical and problem solving skills
strong supervisory and leadership skills
extensive knowledge of hotel and hospitality industry
proficient in Microsoft Office Suite or related software
reliable with ability to multi-task and work under pressure

Job Qualifications

3+ years hotel management experience
excellent verbal and written communication skills
demonstrated passion for hospitality and service
attention to detail and highly organized
strong analytical and problem solving skills
strong supervisory and leadership skills
extensive knowledge of hotel and hospitality industry
proficient in Microsoft Office Suite or related software
reliable with ability to multi-task and work under pressure

Job Duties

Responsible for the day-to-day hotel operations including Front Office and Accounting
ensure excellence in guest service while overseeing Front Office and Housekeeping
participate in recruiting, hiring and the ongoing evaluation of associates
assist in budget controls and profitability of assigned departments
ensure that associates receive effective and impactful ongoing standards of service and skills training to consistently deliver a high level of service to guests
create and maintain a professional, respectful and engaging work environment for hotel associates that fosters a professional, respectful and fun environment
drive ongoing associate engagement/recognition initiatives
establish and maintain open collaborative relationships with direct reports, associates, and all property departments (Sales and Marketing, Food and Beverage, Finance and Maintenance)
tour and inspect hotel on a daily basis and monitor property cleanliness, product quality and ensure achievement of service standards
ensure all associates adhere to credit and cash handling policies
analyze variances and maintain a close watch to the daily house count
review daily Front Office work and reports generated by Night Audit, and take appropriate actions to ensure all issues are resolved in a timely manner
respond to all GSS and on-line Guest feedback
ensure the Hotel Accountant supports the sales efforts with Group deposits and invoicing
aide in G/L account reconciliation and month-end closing
keep Account Receivables within 30 days to current timeframe
adherence to all brand and Colwen Hotels standards

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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