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Assistant General Manager-969

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

competitive pay
quarterly bonuses
free on-shift meals
Unlimited fountain beverages
Paid vacation
Sick Time
Holidays
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Pet insurance
401(k) with match
career advancement
leadership development opportunities
tuition discounts
Team Member Assistance Program

Job Description

Panera Bread is a renowned bakery-cafe company celebrated for its commitment to quality food, warm atmosphere, and exceptional guest service. Established as a beloved neighborhood bakery-cafe, Panera has earned a reputation for combining delicious, freshly baked foods with a welcoming culture, creating an inviting environment for customers and team members alike. The company invests heavily in its people, fostering a workplace culture centered on growth, trust, and belonging. Panera values leadership that inspires teams to deliver outstanding guest experiences and maintain high operational standards. This dedication to excellence is reflected in its commitment to employee support and career advancement opportunities, ensuring a fulfilling work environment for all team members.

Now, Panera is looking for an Assistant General Manager to join their team and lead their bakery-cafe to new levels of success. This role offers competitive pay ranging from $22.50 to $27.00 per hour and includes eligibility for quarterly bonuses, making it both rewarding and financially attractive. As an Assistant General Manager, you will play a critical leadership role by partnering with the General Manager to oversee daily operations, develop and motivate staff, and uphold Panera's standards for food quality and customer service. Your responsibilities will extend to managing staffing and shift scheduling, hiring and onboarding new employees, and supporting team members' development to foster a positive, collaborative workplace.

In this position, you will have the opportunity to influence not only the operational success of the bakery-cafe but also the overall guest experience. By building strong relationships with team members and customers, you will help to create loyal guests and a thriving work environment. The role requires a hands-on leadership style, empowering you to address challenges proactively while celebrating team achievements. You will also be instrumental in maintaining cost control and inventory management, ensuring the bakery-cafe operates efficiently.

The Assistant General Manager position demands flexibility, as work hours include nights and weekends in a dynamic, fast-paced setting. Physical demands include the ability to lift up to 50 pounds and to be on your feet for extended periods. Beyond operational duties, the role embodies Panera’s Guiding Values and Behaviors — making people smile, growing through learning, finding innovative solutions, collaborating as a team, celebrating success, and seeing the best in others. This is an excellent career opportunity for those passionate about leadership in the hospitality industry and eager to make a meaningful impact. Panera is an equal opportunity employer that values diversity and inclusivity, welcoming applications from disabled individuals and veterans. Join Panera to grow your career with support, lead with purpose, and be a part of a company that truly values its people and its community.

Job Requirements

  • Minimum 18 years of age
  • 1+ years of restaurant management experience preferred
  • ServSafe certification or ability to achieve
  • Proven ability to drive positive results through strong business acumen
  • Proven availability to run great shifts while directing, motivating, coaching and developing others in a fast-paced environment
  • Flexible hours including nights and weekends
  • Ability to lift, carry, push, or pull objects up to 50 pounds
  • Capability to stand and walk for up to 6 hours
  • Clear communication skills in a loud environment
  • Ability to pass a background check

Job Qualifications

  • Minimum 18 years of age
  • 1+ years of restaurant management experience preferred
  • ServSafe certification or ability to achieve
  • Proven ability to drive positive results through strong business acumen
  • Proven availability to run great shifts while directing, motivating, coaching and developing others in a fast-paced environment
  • Strong leadership and team-building skills
  • Excellent communication and interpersonal skills
  • Ability to manage multiple priorities in a dynamic setting

Job Duties

  • Support the General Manager by making key decisions and problem solving
  • Plan and manage staffing needs, shift scheduling, people development, career development, and succession planning
  • Support the hiring, on-boarding, and training of new team members while motivating, energizing, engaging, inspiring, and celebrating the entire team
  • Assist with managing team performance to ensure the bakery-cafe’s goals, operational and quality standards, and extraordinary guest service expectations are met
  • Partner with the General Manager to create subject matter experts within your bakery-cafe by developing managers on people’s processes and Panera’s Guiding Values and Behaviors
  • Work as a team to ensure every guest is delighted by the quality of our food, service, and our team
  • Build engaging relationships that lead to long-term, loyal guests as part of the bakery-cafe’s management team
  • Follow operational procedures designed to ensure your bakery-cafe successfully executes all company strategies and initiatives
  • Ensure team members follow company policies and procedures and comply with all federal, state and local regulations
  • Maintain a healthy and safe workplace for your team that meets Panera’s health, food, safety, and company culture standards
  • Assist your General Manager in maintaining the bakery-cafe’s overall costs and inventory
  • Help build our Culture of warmth, belonging, growth, and trust

Job Criteria

Experience

Mid Level (3-7 years)


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