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Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $48,000.00 - $60,000.00
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Work Schedule

Standard Hours
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Benefits

competitive pay
bonus potential
Paid Time Off
Tuition Reimbursement
Free Meals
career advancement
medical benefits
Health and wellness programs
401K Plan with match
Employee Discounts
Sustainability initiatives

Job Description

About the Company: This renowned restaurant brand is widely recognized for its commitment to delivering exceptional dining experiences while maintaining a strong focus on its core values of equity, inclusion, and sustainability. Known for its vibrant culture and collaborative work environment, the company emphasizes career growth, employee development, and community engagement. With a global footprint and a reputation for quality, this establishment continuously strives to innovate and uphold high standards in food safety, customer service, and operational excellence.

About the Role: As an Assistant General Manager, you will play a pivotal role in supporting the Restaurant General Manager to ensure the smooth and successful operation of the restaurant. This role is crucial in upholding brand standards, guiding the team towards excellence, and delivering memorable customer service experiences. You will lead by example through effective training, coaching, and recognition of team members. Your leadership will directly impact the restaurant’s performance, culture, and reputation.

In this dynamic and rewarding position, you will take charge of daily operations whenever the Restaurant General Manager is unavailable. You will make pivotal decisions that drive team performance and operational efficiency while maintaining a positive and motivating environment. The role requires a strong focus on food safety, labor management, inventory control, and financial oversight including profit and loss management.

This position offers a 50-hour workweek with 40 hours compensated at the regular rate and 10 hours at time and a half, reflecting the company’s commitment to work-life balance and fair compensation. The salary range for this role is $48,000 to $60,000 annually, subject to variation based on location and experience.

Your responsibilities will also include fostering a workplace culture that champions equity, inclusion, and belonging, vital for driving collaboration and high performance. You will assist with recruitment efforts, coaching team members, conducting performance appraisals, and addressing employee relations issues swiftly and effectively. Operationally, you will oversee cash control, security protocols, inventory maintenance, labor scheduling, and performance optimization through data-driven financial reviews.

Additionally, you will collaborate with the General Manager to ensure facility maintenance and compliance with health and safety standards are consistently met, further contributing to the restaurant’s success. This role combines leadership, operational expertise, and people management, offering significant opportunities for professional development and advancement within the company.

Job Requirements

  • 3+ years of restaurant/retail management experience
  • Assist with P&L management by following cash control/security procedures, maintaining inventory, managing labor, and reviewing financial reports
  • Ensure all employees receive proper training and resources
  • Champion Taco Bell’s culture and values, promoting equity, inclusion, and belonging in the restaurant
  • Lead efforts in individual and team recognition, collaboration, and motivation
  • Identify and recruit exceptional talent, supporting the GM in the hiring process
  • Possess strong communication skills for conducting performance appraisals, taking disciplinary action, and motivating and training employees
  • Adhere to corporate policies, procedures, and Occupational Health and Food Safety standards

Job Qualifications

  • 3+ years of restaurant/retail management experience
  • Strong communication skills for conducting performance appraisals, taking disciplinary action, and motivating and training employees
  • Ability to champion company culture and values, promoting equity, inclusion, and belonging
  • Experience in leading team recognition, collaboration, and motivation
  • Proficient in sourcing, recruiting, and hiring talented team members
  • Knowledge of profit and loss management including cash control, inventory, labor management, and financial reporting
  • Familiarity with corporate policies, procedures, and Occupational Health and Food Safety standards

Job Duties

  • Ensure consistent customer satisfaction by effectively modeling the MIC Success Routine and prioritizing customer needs
  • Oversee Team Members' adherence to Shift Excellence responsibilities, maintain high food safety standards, and uphold Core excellence
  • Take charge of restaurant operations in the GM's absence
  • Collaborate with the GM in assessing team performance, providing ongoing constructive and positive feedback
  • Address employee relations issues as they arise, determine immediate resolutions, or escalate to the GM when necessary
  • Assist in sourcing, recruiting, interviewing, and hiring Team Members, while driving a culture of equity, inclusion, and belonging
  • Assist with Profit & Loss management including cash control, security procedures, inventory maintenance, and labor management
  • Review financial reports and take appropriate actions to optimize performance
  • Support the GM in facility maintenance and ensure health and safety standards are consistently followed

Job Criteria

Experience

Mid Level (3-7 years)


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