Assistant General Manager

Residence Inn by Marriott, a distinguished brand under Marriott International, specializes in serving guests on extended stays, offering them the comforts of home combined with exceptional service. Located at 950 W Walnut Hill Ln, Irving, Texas, this establishment is committed to creating an environment where guests can thrive and deliver their best—whether they are traveling for business or leisure. Operating within Marriott's renowned portfolio, Residence Inn embodies a culture focused on teamwork, service excellence, and the unique needs of long-stay guests. Marriott International prides itself on fostering a diverse and inclusive environment, welcoming associates from various backgrounds and celebrating their unique talents and experiences. This commitment to equal opportunity, anti-discrimination, and inclusivity extends to every aspect of the workplace, reflecting a corporate culture that values respect and collaboration.

The role offered is a full-time management position, situated on-site in Irving, Texas, with an attractive annual salary range of $65,000 to $80,000, complemented by bonus eligibility. This role is pivotal in supporting all facets of property operations including guest satisfaction, employee management, financial oversight, sales, revenue generation, and operational strategy—ensuring a sustainable return on investment. Reporting directly to the General Manager, the successful candidate will collaboratively lead and implement property-wide strategies, enforce brand service standards, and play a key role in customer relationship management and sales efforts. The position demands a proactive and multifaceted approach; from ensuring compliance with brand standards and regulatory requirements to fostering a positive work environment aligned with OSHA standards and guaranteeing a safe workplace.

In addition to operational oversight, this leadership role is tasked with managing all financial and accounting functions such as accounts payable and receivable, payroll, banking, and budgeting while also engaging in quality audits to improve service and efficiency. Essential to this role is workforce management—motivating, coaching, and developing departmental teams, setting clear performance expectations, and employing strategic scheduling to surpass guest and operational goals. The manager will serve as a visible leader, embodying professionalism and enthusiasm, and be a critical point of contact for both guests and employees.

The position entails a strong customer service emphasis—anticipating guest needs, addressing concerns proactively, and ensuring a memorable experience. Human resource responsibilities include compliance with hiring practices, orientation, employee relations, and supporting diversity initiatives within the property’s workforce. The ideal candidate will bring experience and education in hospitality or related fields and exhibit leadership qualities that foster an inclusive, high-performing team. Joining Residence Inn by Marriott means becoming part of a global network that supports personal and professional growth, where team members are encouraged to be their best selves in a collaborative and dynamic environment.