Assistant General Manager

Quickserve Hospitality, operating under the brand Smalls Sliders, is a vibrant and fast-paced quick-service restaurant committed to delivering exceptional service and high-quality food to its customers. With a focus on creating a positive dining experience, the company has established itself as a leader in the quick-service industry, offering a welcoming atmosphere, fresh ingredients, and innovative menu items. As a part of Quickserve Hospitality, Smalls Sliders combines efficiency with customer-centric service, aiming to exceed expectations consistently while fostering a team environment that values respect and growth.

The Assistant General Manager role at Smalls Sliders is a full-time position pivotal to the daily operations and overall success of the restaurant. This role entails assisting the General Manager in various leadership functions including managing staff, ensuring outstanding customer service, maintaining stringent food quality standards, and overseeing essential inventory and financial controls. The Assistant General Manager plays a critical role in translating corporate standards into actionable plans that ensure flawless execution in all aspects of the restaurant's operations.

Candidates for this position should expect a dynamic work environment where leadership skills and operational expertise are essential. The Assistant General Manager will be responsible for hiring, training, and developing team members and managers, while shaping a positive and inclusive culture within the store. Attention to detail, particularly in upholding health, safety, and quality control standards—including cooking procedures, product calls, temperature logs, and waste management—is a key component of the role.

Flexibility in work hours is required to meet the needs of a fast-moving restaurant setting. The role demands a cheerful and positive attitude, strong teamwork values, and experience in cash handling and supervisory roles. Moreover, proficiency in Microsoft products and the ability to work a 50-hour week underline the importance of administrative and operational competence in this position.

The compensation package includes competitive salary elements alongside a comprehensive benefits program designed to support team members both professionally and personally. These benefits include referral bonuses, monthly performance bonuses, flexible schedules, healthcare access including telemedicine and virtual mental health programs for employees and their families, health, dental, and vision insurance plans, paid time off for personal or sick days, free meals during every shift, and robust career development opportunities emphasizing internal promotions. This role offers a significant opportunity for motivated individuals to grow within a supportive and innovative company environment.