Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
weekly pay
performance bonuses
meal discounts
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k plan
Paid Time Off
Paid parental leave
Employee assistance program
Pre-tax commuter benefits
flexible spending accounts
Dependent care accounts
development opportunities
Job Description
Shake Shack is a renowned hospitality brand that originated as a humble hot dog cart in New York City’s Madison Square Park, founded by Danny Meyer, who is also the CEO of Union Square Hospitality Group and the author of the best-selling book Setting the Table. With roots deeply intertwined with fine dining and community engagement, Shake Shack has grown into one of the fastest-growing and most beloved brands in the hospitality industry. Known for its unwavering commitment to quality food and exceptional hospitality, Shake Shack continues to foster a positive work environment that emphasizes the philosophy of standing for something good. The company’s dedication to its people, community, and guests is evident in its operational practices and the vibrant culture it nurtures.
Located at 660 Woodward Avenue, Ste. 5A in Detroit, Michigan, Shake Shack seeks to expand its impactful team by inviting passionate and skilled professionals to join the #ShackFam. This position falls under the Shack Management category and is a full-time opportunity. The company’s core values focus on inclusivity, mentoring, continuous learning, and creating unforgettable guest experiences. Employees benefit from an enriching workplace where individuality is valued, ideas are encouraged, and collaborative success is celebrated.
The role available at this location involves leadership responsibilities that are essential to maintaining Shake Shack’s high standards and supporting its mission. As a General Manager, you will lead, coach, and develop team members while managing the overall operations of the restaurant. This includes overseeing inventory, quality assurance, safety protocols, financial management, and compliance with health and safety codes. The position requires a strong commitment to hospitality excellence, ensuring that each guest’s experience is memorable and satisfying.
In addition to operational duties, the General Manager is tasked with driving sales, managing budgets, payroll, and scheduling, while promoting the brand within the local community through various initiatives and events. The role is designed for individuals who are not only skilled in restaurant management but also passionate about fostering a positive team environment and motivating employees to achieve their best.
Shake Shack offers a comprehensive benefits package that supplements the rewarding work experience. This includes weekly pay with performance-based bonuses, meal discounts, medical/dental/vision insurance, life and disability insurance, a 401k plan with company match, paid time off, paid parental leave, and access to various employee assistance and wellness programs. The company actively supports career growth and development opportunities, making it an attractive employer for those seeking advancement in the hospitality industry.
Joining Shake Shack means becoming part of a company that values integrity, community involvement, and the continuous pursuit of quality. If you have a background in managing fast-paced, high-volume restaurant environments and a passion for leadership and hospitality, this opportunity in Detroit will allow you to make a meaningful impact while growing professionally within a supportive and dynamic company.
Located at 660 Woodward Avenue, Ste. 5A in Detroit, Michigan, Shake Shack seeks to expand its impactful team by inviting passionate and skilled professionals to join the #ShackFam. This position falls under the Shack Management category and is a full-time opportunity. The company’s core values focus on inclusivity, mentoring, continuous learning, and creating unforgettable guest experiences. Employees benefit from an enriching workplace where individuality is valued, ideas are encouraged, and collaborative success is celebrated.
The role available at this location involves leadership responsibilities that are essential to maintaining Shake Shack’s high standards and supporting its mission. As a General Manager, you will lead, coach, and develop team members while managing the overall operations of the restaurant. This includes overseeing inventory, quality assurance, safety protocols, financial management, and compliance with health and safety codes. The position requires a strong commitment to hospitality excellence, ensuring that each guest’s experience is memorable and satisfying.
In addition to operational duties, the General Manager is tasked with driving sales, managing budgets, payroll, and scheduling, while promoting the brand within the local community through various initiatives and events. The role is designed for individuals who are not only skilled in restaurant management but also passionate about fostering a positive team environment and motivating employees to achieve their best.
Shake Shack offers a comprehensive benefits package that supplements the rewarding work experience. This includes weekly pay with performance-based bonuses, meal discounts, medical/dental/vision insurance, life and disability insurance, a 401k plan with company match, paid time off, paid parental leave, and access to various employee assistance and wellness programs. The company actively supports career growth and development opportunities, making it an attractive employer for those seeking advancement in the hospitality industry.
Joining Shake Shack means becoming part of a company that values integrity, community involvement, and the continuous pursuit of quality. If you have a background in managing fast-paced, high-volume restaurant environments and a passion for leadership and hospitality, this opportunity in Detroit will allow you to make a meaningful impact while growing professionally within a supportive and dynamic company.
Job Requirements
- Minimum 3 years of restaurant general management experience in a high volume, fast-paced environment
- Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
- Ability to learn and train others on all aspects of the Shack operations
- Demonstrated ability to champion hospitality and motivate team members
- Strong leadership skills with a focus on coaching and achieving excellence
- Knowledgeable in all financial aspects of business operations
- Minimum 3 years of p&l responsibilities
- Food handler certification, preferred
- Willingness to work flexible hours
Job Qualifications
- Minimum 3 years of restaurant general management experience in a high volume, fast-paced environment
- Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
- Ability to learn and train others on all aspects of the Shack operations
- Demonstrated ability to champion hospitality and motivate team members
- Strong leadership skills with a focus on coaching and achieving excellence
- Knowledgeable in all financial aspects of business operations
- Minimum 3 years of p&l responsibilities
- Food handler certification, preferred
- Willingness to work flexible hours
Job Duties
- Lead, coach and develop team members
- Manage inventory, quality, and safety protocols
- Meet and exceed financial and profitability goals by managing budget
- Maintain top-notch standards of excellence and hospitality
- Drive sales and profits while developing people
- Implement company policies, procedures, and strategies to promote effective local and state health and safety code compliance
- Manage payroll and scheduling
- Promote the brand in the local community through word-of-mouth and restaurant events
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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