Job Overview
Employment Type
Full-time
Compensation
Salary
Range $70,000.00 - $90,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Paid holidays
Dental Insurance
Health Insurance
Partner benefits
401(k)
Employee assistance program
Paid Time Off
Vision Insurance
Job Description
Pizzeria Portofino is a casual dining destination located on the scenic Chicago riverfront, renowned for its authentic hand-stretched pizzas, fresh vegetable antipasti, and artisan pastas. The restaurant complements its flavorful dishes with a distinctive spritz program and a curated selection of approachable coastal wines, offering a well-rounded culinary experience. Known for its vibrant atmosphere and commitment to quality, Pizzeria Portofino attracts both locals and visitors seeking a relaxed yet refined dining environment. The establishment emphasizes fresh ingredients and handcrafted recipes, supported by a team passionate about delivering exceptional food and service in a welcoming space.
As part of the Lettuce Entertain You family of restaurants, Pizzeria Portofino benefits from an industry-leading culture focused on nurturing talent and fostering inclusive growth. Lettuce Entertain You is a culinary-driven company operating over 130 locations, distinguished by its Culture of Caring, which promotes diversity, employee well-being, and professional development opportunities. Joining their team means becoming part of a larger community that values unique perspectives and supports long-term career advancement.
Pizzeria Portofino is currently hiring an Assistant General Manager (AGM) to join their dynamic leadership team. This role is ideal for an experienced restaurant manager with a minimum of two years’ AGM experience who thrives in fast-paced, customer-centric environments. The Assistant General Manager will play an integral part in ensuring daily operations run seamlessly, overseeing staff training, recruitment, and administrative functions, and supporting financial and business growth goals. This full-time position offers a competitive salary ranging from $70,000 to $90,000 annually, along with a comprehensive benefits package.
The AGM will lead the front and back of house teams, fostering a collaborative atmosphere grounded in the company’s Culture of Caring. Responsibilities include organizing daily opening and closing operations, providing exceptional leadership and guidance to staff, addressing customer and employee concerns promptly, and assisting the General Manager in managing costs and driving sales. The role requires someone with strong organizational skills, a proactive approach to problem-solving, and the ability to maintain calm and courteous communication under pressure. Physical duties involve moving and lifting items as required, accommodating the operational demands of the restaurant business.
In return, Pizzeria Portofino and Lettuce Entertain You offer comprehensive benefits such as paid time off including holidays and personal days, 401(k) retirement plans, medical, dental, and vision insurance, life and accident protection, critical illness insurance, and employee assistance programs focused on mental health and wellness. The company also provides restaurant discounts and domestic partner benefits, creating a supportive work environment that values employee health and satisfaction.
This opportunity is perfect for candidates seeking a meaningful leadership role in a respected restaurant brand with the backing of a prominent hospitality group. If you’re passionate about delivering superior guest experiences and enthusiastic about team development, Pizzeria Portofino invites you to explore this exciting position. Candidates must be willing to work a flexible schedule including early mornings, late nights, weekends, and occasional overnight travel to support multiple site operations. Join a company that genuinely cares about its people and is ready to support you in your professional journey.
As part of the Lettuce Entertain You family of restaurants, Pizzeria Portofino benefits from an industry-leading culture focused on nurturing talent and fostering inclusive growth. Lettuce Entertain You is a culinary-driven company operating over 130 locations, distinguished by its Culture of Caring, which promotes diversity, employee well-being, and professional development opportunities. Joining their team means becoming part of a larger community that values unique perspectives and supports long-term career advancement.
Pizzeria Portofino is currently hiring an Assistant General Manager (AGM) to join their dynamic leadership team. This role is ideal for an experienced restaurant manager with a minimum of two years’ AGM experience who thrives in fast-paced, customer-centric environments. The Assistant General Manager will play an integral part in ensuring daily operations run seamlessly, overseeing staff training, recruitment, and administrative functions, and supporting financial and business growth goals. This full-time position offers a competitive salary ranging from $70,000 to $90,000 annually, along with a comprehensive benefits package.
The AGM will lead the front and back of house teams, fostering a collaborative atmosphere grounded in the company’s Culture of Caring. Responsibilities include organizing daily opening and closing operations, providing exceptional leadership and guidance to staff, addressing customer and employee concerns promptly, and assisting the General Manager in managing costs and driving sales. The role requires someone with strong organizational skills, a proactive approach to problem-solving, and the ability to maintain calm and courteous communication under pressure. Physical duties involve moving and lifting items as required, accommodating the operational demands of the restaurant business.
In return, Pizzeria Portofino and Lettuce Entertain You offer comprehensive benefits such as paid time off including holidays and personal days, 401(k) retirement plans, medical, dental, and vision insurance, life and accident protection, critical illness insurance, and employee assistance programs focused on mental health and wellness. The company also provides restaurant discounts and domestic partner benefits, creating a supportive work environment that values employee health and satisfaction.
This opportunity is perfect for candidates seeking a meaningful leadership role in a respected restaurant brand with the backing of a prominent hospitality group. If you’re passionate about delivering superior guest experiences and enthusiastic about team development, Pizzeria Portofino invites you to explore this exciting position. Candidates must be willing to work a flexible schedule including early mornings, late nights, weekends, and occasional overnight travel to support multiple site operations. Join a company that genuinely cares about its people and is ready to support you in your professional journey.
Job Requirements
- Minimum 5 years of restaurant management experience
- At least 2 years of assistant general manager experience in a full-service restaurant
- Ability to lead, develop and supervise teams effectively
- Experience working with inventory and back of house systems
- Capability to work flexible schedules including weekends and late shifts
- Ability to communicate effectively and respond to guest and employee needs promptly with patience and courtesy
- Physical ability to move and lift weights up to 50 pounds
- Willingness to travel overnight as required
- High school diploma or equivalent
Job Qualifications
- 5+ years of restaurant management experience
- 2+ years of AGM experience in a full-service restaurant
- Skilled in leading and developing teams
- Experienced with inventory and BOH systems
Job Duties
- Ensure day-to-day business operations run smoothly
- Assist with training, recruiting, HR and administrative duties
- Assist with financials and statement preparation
- Assist the GM with customer service inquiries
- Organize, run and supervise smooth and efficient daily opening and closing shifts ensuring an exceptional guest and employee experience
- Provide guidance and leadership to hourly and management teams while fostering Culture of Caring
- Respond immediately and effectively to guest and employee needs and feedback
- Assist GM in managing costs, driving sales and growing the business in support of financial goals
- Partner with GM and management team to interview, hire, onboard, train, supervise and develop all BOH employees and teams as needed
- Perform regular and ad hoc inventories of food, beverage and restaurant supplies and track high cost items
- Place food, beverage and restaurant supply orders
- Accept and inspect deliveries
- Model and promote teamwork across all teams
- Use tact and good judgment when dealing with challenges pertaining to guests, vendors and employees and respond with patience and courtesy
- Work a variety of days and shifts including early mornings, late nights and weekends at multiple sites with or without overnight travel as needed
- Move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, occasionally move and/or lift up to 50 pounds
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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