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Pizzeria Portofino logo

Assistant General Manager

Chicago, IL, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $70,000.00 - $90,000.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Paid holidays
Dental Insurance
Health Insurance
Partner benefits
401(k)
Employee assistance program
Paid Time Off
Vision Insurance

Job Description

Pizzeria Portofino is a casual dining destination located on the scenic Chicago riverfront, renowned for its authentic hand-stretched pizzas, fresh vegetable antipasti, and artisan pastas. The restaurant complements its flavorful dishes with a distinctive spritz program and a curated selection of approachable coastal wines, offering a well-rounded culinary experience. Known for its vibrant atmosphere and commitment to quality, Pizzeria Portofino attracts both locals and visitors seeking a relaxed yet refined dining environment. The establishment emphasizes fresh ingredients and handcrafted recipes, supported by a team passionate about delivering exceptional food and service in a welcoming space.

As part of the Lett... Show More

Job Requirements

  • Minimum 5 years of restaurant management experience
  • At least 2 years of assistant general manager experience in a full-service restaurant
  • Ability to lead, develop and supervise teams effectively
  • Experience working with inventory and back of house systems
  • Capability to work flexible schedules including weekends and late shifts
  • Ability to communicate effectively and respond to guest and employee needs promptly with patience and courtesy
  • Physical ability to move and lift weights up to 50 pounds
  • Willingness to travel overnight as required
  • High school diploma or equivalent

Job Qualifications

  • 5+ years of restaurant management experience
  • 2+ years of AGM experience in a full-service restaurant
  • Skilled in leading and developing teams
  • Experienced with inventory and BOH systems

Job Duties

  • Ensure day-to-day business operations run smoothly
  • Assist with training, recruiting, HR and administrative duties
  • Assist with financials and statement preparation
  • Assist the GM with customer service inquiries
  • Organize, run and supervise smooth and efficient daily opening and closing shifts ensuring an exceptional guest and employee experience
  • Provide guidance and leadership to hourly and management teams while fostering Culture of Caring
  • Respond immediately and effectively to guest and employee needs and feedback
  • Assist GM in managing costs, driving sales and growing the business in support of financial goals
  • Partner with GM and management team to interview, hire, onboard, train, supervise and develop all BOH employees and teams as needed
  • Perform regular and ad hoc inventories of food, beverage and restaurant supplies and track high cost items
  • Place food, beverage and restaurant supply orders
  • Accept and inspect deliveries
  • Model and promote teamwork across all teams
  • Use tact and good judgment when dealing with challenges pertaining to guests, vendors and employees and respond with patience and courtesy
  • Work a variety of days and shifts including early mornings, late nights and weekends at multiple sites with or without overnight travel as needed
  • Move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, occasionally move and/or lift up to 50 pounds

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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