Assistant General Manager

Cafe Zupas is a rapidly growing restaurant chain known for its fresh, globally-inspired menu offerings including soups, salads, sandwiches, and desserts made from real, whole foods prepared daily on-site. Established in 2004, Cafe Zupas has expanded to more than 85 locations across 8 states, becoming a beloved community fixture with a reputation for quality and hospitality. The company prides itself on fostering a vibrant and positive work culture where the team’s hospitality and dedication drive the success of the brand. With a strong emphasis on work-life balance, employee development, and a career path that promotes growth, Cafe Zupas is a standout employer in the restaurant industry.

The role of Assistant General Manager at Cafe Zupas offers an exceptional work environment focused on balance and employee satisfaction. This position comes with notable benefits including a set schedule with no Sundays, early mornings, or late nights, ensuring that team members have consistent time off and manageable hours. Employees receive 15 paid days off including holidays and birthdays, enabling freedom to rest and recharge. There is a quarterly bonus plan that rewards outstanding performance and a 401K plan to support long-term financial security. Career progression is clearly mapped with six raises on the path to becoming a General Manager, making it an outstanding opportunity for those seeking upward mobility in the restaurant management field.

As an Assistant General Manager, you will play a key role in managing the daily operations of the restaurant, either front-of-house or back-of-house, ensuring smooth and efficient service. You will provide leadership to team members, guiding them with clear direction, constructive feedback, and opportunities for growth. Cultivating a positive and grateful team culture is essential, and you will be responsible for nurturing authentic relationships with guests to elevate their dining experience. Your leadership fosters an environment where the team runs happy, organized, and motivated to perform at their best. The role emphasizes empathy and kindness—being good to others and to yourself—as foundational leadership qualities.

Successful candidates typically have 2-5 years of leadership experience within restaurant or retail settings, with a Bachelor’s degree in Hospitality or Restaurant Management viewed as a plus. Experience mentoring staff, a growth mindset, and attention to detail are vital. The ideal Assistant General Manager is enthusiastic, genuine, quick to learn, and thrives in fast-paced environments. This position requires a commitment to a five-day set schedule and a resistance to burnout by ensuring balance and consistent time off.

Joining Cafe Zupas means becoming part of a collaborative team culture that values teamwork above all else and consistently pushes the boundaries of the dining experience. The company’s commitment to innovation and community engagement provides a dynamic workplace where team members can grow professionally and personally. If you are passionate about leading with kindness and excellence in a modern, energetic setting, Cafe Zupas invites you to join their adventure and contribute to nourishing the good life for both team members and guests alike.