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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $43,000.00 - $67,000.00
Work Schedule
Weekend Shifts
Benefits
Paid training
Health Insurance
Dental Insurance
Vision Insurance
Paid Maternity Leave
401k Match
Tuition Reimbursement
Discount on Verizon service
Referral Bonus
Frequent Contests
Career advancement opportunities
Job Description
Victra is the largest Verizon authorized retailer in the United States, renowned for its commitment to providing exceptional wireless products and services. As a trusted retailer, Victra operates numerous retail locations nationwide, offering customers the latest in wireless technology alongside outstanding customer service. Dedicated to fostering a dynamic and inclusive work environment, Victra supports its employees in their professional growth while emphasizing core company values such as performance, collaboration, integrity, innovation, and celebration. The company prides itself on maintaining a positive culture that empowers associates to achieve their full potential while delivering top-tier customer experiences.
The Assistant General Ma... Show More
The Assistant General Ma... Show More
Job Requirements
- Background in customer service within retail, restaurant, or wireless industry preferred
- 1-2 years experience in customer service or leadership
- management experience in commission-based sales environment
- proven track record of achieving sales goals
- ability to balance multiple priorities
- skill in setting goals, evaluating performance, and developing teams
- basic interview and staffing knowledge
- high school diploma or GED
- one or more years customer service experience preferably in retail or sales
- willingness to work evenings, weekends, holidays, peak vacation periods
- at least 18 years of age
- legally authorized to work in the United States
- ability to lift ten pounds
- ability to stand for long periods
- completion of 4-day New Hire University training within 30 days
- additional training as required
Job Qualifications
- High school diploma or GED
- one or more years of customer service experience preferably in retail or sales
- 1-2 years experience in a customer service or leadership role
- management experience in a commission-based sales environment
- proven track record of achieving challenging sales goals
- ability to balance multiple priorities
- experience in goal setting, performance evaluation, and team development
- basic interview skills and knowledge of staffing
- excellent interpersonal and communication skills
Job Duties
- Lead team by resolving customer issues and assisting with customer transactions
- take direction from store leader on day-to-day operations
- set and share daily, weekly, monthly goals with sales teams
- provide team training and mentoring to deliver outstanding customer experience
- identify selling skill gaps and implement development plans to meet sales metrics
- run store operations including staffing, financial reporting, cash handling, compliance, and maintenance
- monitor inventory, restock shelves, maintain device security, and ensure store cleanliness
- lead store merchandising and planogram compliance
- complete store opening and closing activities
- collectively attain store targets daily, weekly, monthly
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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