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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $24.50 - $30.60
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical
Dental
Vision
mental health benefits
ESOP
401(k) matching
education assistance program
store discounts
Paid Time Off
Paid parental leave
Job Description
Wawa, Inc. is a leading convenience store and gas station operator known for its commitment to providing high-quality products and exceptional customer service. With locations primarily in the Mid-Atlantic region of the United States, Wawa stands out as a community-focused company that values its Associates and customers alike. The company prides itself on fostering an inclusive and supportive work environment, offering a comprehensive benefits package and opportunities for growth and development. Wawa's focus on operational excellence and customer satisfaction has established it as a trusted brand for daily essentials, fresh food, and beverages.
The role of Assistant General Man... Show More
The role of Assistant General Man... Show More
Job Requirements
- high school diploma or GED equivalent
- flexible availability to work various shifts including weekends and holidays to meet business needs
- proven leadership experience ideally in food service or retail environments
- strong background in store operations including staffing, training, performance management, sales building, scheduling, and expense control
- ability to implement change and drive results through effective execution
- excellent communication, relationship building and interpersonal skills
Job Qualifications
- high school diploma or GED equivalent
- flexible availability to work various shifts including weekends and holidays to meet business needs
- proven leadership experience, ideally in food service or retail environments
- strong background in store operations including staffing, training, performance management, sales building, scheduling, and expense control
- ability to implement change and drive results through effective execution
- excellent communication, relationship building and interpersonal skills
Job Duties
- ensure every customer leaves satisfied by gathering feedback, solving problems, and maintaining a smooth and friendly Wawa experience
- execute quality and engaged training for Customer Service Associates to ensure they feel confident and capable of meeting Wawa safety, quality and operational standards
- support hiring, onboarding, coaching, recognizing and motivating the team to consistently perform their best every day
- coordinate schedules and daily tasks to keep operations running efficiently
- monitor store performance by reviewing reports, managing shrink, and identifying opportunities for improvement
- monitor trends and proactively collaborate with peers to develop action plans that drive optimal results
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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