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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $62,000.00 - $73,000.00
Work Schedule
Standard Hours
Benefits
weekly pay
Paid vacation
sick days
Holidays
Medical insurance
Dental Insurance
Vision Insurance
401k Retirement Plan
Travel Discounts
Career growth opportunities
Job Description
Hampton Inn & Suites by Hilton-Buffalo Downtown is a premier hotel located at 220 Delaware Avenue, Buffalo, NY 14202. This establishment boasts 140 beautifully appointed rooms and suites, offering guests a comfortable and memorable stay in the heart of Buffalo. Strategically positioned just off I-190, the hotel is conveniently close to key city attractions including the free downtown train, the NFTA Metro, which is only two blocks away, and major entertainment venues like the KeyBank Center and Canalside, situated only a mile from the property. Hampton Inn & Suites by Hilton is part of an esteemed network of hotels managed... Show More
Job Requirements
- Bachelor’s degree in hotel management business or related field or equivalent combination of education and experience
- Two years related management experience and hotel brand knowledge
- Extensive experience with rooms housekeeping and food and beverage
- Working knowledge of hotel operations including security and safety programs personnel relations quality assurance programs long range planning
- Expertise in standard hotel management systems
- Hands-on leadership
- Valid driver's license
Job Qualifications
- Bachelor’s degree in hotel management business or related field or equivalent combination of education and experience
- Two years related management experience and hotel brand knowledge
- Extensive experience with rooms housekeeping and food and beverage
- Working knowledge of hotel operations including security and safety programs personnel relations quality assurance programs long range planning
- Expertise in standard hotel management systems
- Hands-on leadership
- Valid driver's license
Job Duties
- Managing the operations of hotels as need when there is an absence of management at the property or assisting with leadership as assigned
- Oversee the facility operations including guest services housekeeping maintenance sales food and beverage and human resources in the absence of the General Manager
- Manage the front office operations and supervise directly the front desk and food and beverage staff
- Resolve guest concerns while maintaining high franchise Guest Service scores
- Foster a positive cooperative work environment between staff and management
- Interview hire train employees appraise performance reward and coach employees plan assign direct work address complaints and resolve concerns
- Perform administrative tasks such as reporting inventories and accounting processes
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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