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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $24.50 - $30.60
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
mental health benefits
Employee stock ownership plan
401(k) matching
education assistance program
store discounts
Paid Time Off
Paid parental leave
Job Description
Wawa, Inc. is a renowned convenience store and gas station chain widely recognized for its commitment to providing exceptional customer service and high-quality products. Founded in 1964 and headquartered in Pennsylvania, Wawa has grown to become a staple in the communities it serves, boasting numerous locations across the East Coast of the United States. The company prides itself on fostering a supportive and engaging work environment for its Associates while delivering a seamless and enjoyable shopping experience to customers. Wawa operates with the mission to care for customers and communities through outstanding service and convenience, which reflects in its operational... Show More
Job Requirements
- High school diploma or GED equivalent
- Flexible availability to work various shifts, including weekends, and holidays, to meet business needs
- Proven leadership experience, ideally in food service or retail environments is a plus
- Strong background in store operations, including staffing, training, performance management, sales building, scheduling, and expense control
- Ability to implement change and drive results through effective execution
- Excellent communication, relationship building and interpersonal skills
Job Qualifications
- High school diploma or GED equivalent
- Flexible availability to work various shifts, including weekends, and holidays, to meet business needs
- Proven leadership experience, ideally in food service or retail environments is a plus
- Strong background in store operations, including staffing, training, performance management, sales building, scheduling, and expense control
- Ability to implement change and drive results through effective execution
- Excellent communication, relationship building and interpersonal skills
Job Duties
- Ensure every customer leaves satisfied by gathering feedback, solving problems, and maintaining a smooth and friendly Wawa experience
- Execute quality and engaged training for Customer Service Associates to ensure they feel confident and capable of meeting Wawa safety, quality and operational standards
- Support hiring, onboarding, coaching, recognizing and motivating the team to consistently perform their best every day
- Coordinate schedules and daily tasks to keep operations running efficiently
- Monitor store performance-review reports, manage shrink, and identify opportunities for improvement
- Monitor trends and proactively collaborate with peers to develop action plans that drive optimal results
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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