Assistant General Manager

WenJAI Restaurant Group is a prominent operator of 72 limited-service fast food restaurants across Florida, New Mexico, South Carolina, Tennessee, and Texas. As part of a dynamic and rapidly evolving industry, WenJAI is dedicated to being a leader in the franchise fast food market, delivering exceptional quality, service, and cleanliness to its customers. The company emphasizes a strong set of values including commitment, fairness, honesty, loyalty, and respect, which are reflected in its operations and workplace culture. With a leadership team holding over 450 years of combined industry experience, WenJAI Restaurant Group fosters an environment where professional growth is encouraged, and high operational standards are maintained. The company's mission revolves around being a cut above the competition by exceeding the expectations of stakeholders and customers alike, while contributing positively to the communities in which it operates.

The role of Assistant General Manager (AGM) at WenJAI Restaurant Group is integral to the leadership and management team within each restaurant. The AGM carries the responsibility of upholding and enhancing the operational standards and business success of the unit. This position demands a high level of energy, leadership, and dedication, as AGMs are tasked with running a multimillion-dollar business enterprise. The Assistant General Manager not only directs daily operations but also ensures the highest level of customer satisfaction by guiding the team to exceed customer expectations. By supporting the General Manager, AGMs help meet business goals through effective team management, policy adherence, and operational excellence.

AGMs at WenJAI are essential in training and developing personnel, notably Crew and Shift Supervisors, building a pipeline of skilled leaders within the restaurant. They maintain a positive and productive team atmosphere, fostering engagement and collaboration. The position requires a focus on legal compliance, ethical business practices, and maintaining a welcoming environment for employees and customers. Effective communication skills are crucial, as the AGM serves as a key liaison among the General Manager, restaurant management, and the broader team. This role offers a rewarding opportunity for those passionate about the fast food industry and team leadership, with career advancement prospects in a company with a solid commitment to the wellbeing of its workforce and community. AGMs can expect a supportive working environment with reasonable accommodations as needed, honoring the company's commitment to inclusivity under the ADA regulations.