Job Overview
Employment Type
Full-time
Compensation
Salary
Range $38,000.00 - $42,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Smoothie King is a renowned health and wellness-focused franchise, operating over 1,100 units across 33 states in the US as well as international locations including the Cayman Islands, Trinidad, and the Republic of Korea. Established more than 40 years ago by Steve, the company pioneered the development of the nutritious and delicious smoothie, evolving over time to include a broad range of healthy snacks and high-quality nutritional products. The brand’s mission centers on inspiring people to live healthier lives by making nutritious choices accessible and enjoyable. Smoothie King's commitment to quality and health has made it a leader in the smoothie and nutrition industry, standing out for its dedication to customer wellness and community involvement. This company is not just focused on selling products but also on promoting a lifestyle of health and vitality, encouraging its guests to embrace active, health-conscious living.
The Assistant General Manager (AGM) at Smoothie King plays a crucial leadership role in store operations and team management to ensure the delivery of an exceptional guest experience, consistent with the brand’s mission and core values. This full-time position reports directly to the General Manager and involves contributing to all facets of store management, including human resources, operational excellence, customer service, compliance, marketing, and financial management. The AGM assists the General Manager in hiring, developing, and leading a cohesive team to meet and exceed customer expectations while driving sales and operational goals.
In this role, the Assistant General Manager utilizes operational tools such as Profit and Loss statements, Daily Business Reviews, Cash and Deposit Logs, and scheduling and inventory management systems to monitor store performance and ensure efficiency. They also collaborate on local marketing plans and community outreach initiatives, aiming to increase brand visibility and deepen engagement with customers. The AGM is responsible for maintaining a clean, safe, and welcoming store environment and ensuring all health and safety standards are strictly followed. They play a hands-on role in managing cash handling procedures and store cleanliness, including coordinating equipment maintenance and compliance inspections. The ideal candidate for this position should possess strong leadership skills, the ability to communicate effectively across various levels, and the flexibility to work a range of hours including evenings, weekends, and holidays.
This role offers an annual salary between $38,000 and $42,000, reflecting its level of responsibility and the importance of maintaining Smoothie King’s high standards of customer service and operational excellence. Benefits include paid time off, health insurance, dental insurance, and vision insurance, supporting the well-being of employees. As part of a company that values commitment to health, community, and employee development, the Assistant General Manager has the opportunity to grow their career within a dynamic and fast-growing brand dedicated to making a positive impact on people’s lives.
The Assistant General Manager (AGM) at Smoothie King plays a crucial leadership role in store operations and team management to ensure the delivery of an exceptional guest experience, consistent with the brand’s mission and core values. This full-time position reports directly to the General Manager and involves contributing to all facets of store management, including human resources, operational excellence, customer service, compliance, marketing, and financial management. The AGM assists the General Manager in hiring, developing, and leading a cohesive team to meet and exceed customer expectations while driving sales and operational goals.
In this role, the Assistant General Manager utilizes operational tools such as Profit and Loss statements, Daily Business Reviews, Cash and Deposit Logs, and scheduling and inventory management systems to monitor store performance and ensure efficiency. They also collaborate on local marketing plans and community outreach initiatives, aiming to increase brand visibility and deepen engagement with customers. The AGM is responsible for maintaining a clean, safe, and welcoming store environment and ensuring all health and safety standards are strictly followed. They play a hands-on role in managing cash handling procedures and store cleanliness, including coordinating equipment maintenance and compliance inspections. The ideal candidate for this position should possess strong leadership skills, the ability to communicate effectively across various levels, and the flexibility to work a range of hours including evenings, weekends, and holidays.
This role offers an annual salary between $38,000 and $42,000, reflecting its level of responsibility and the importance of maintaining Smoothie King’s high standards of customer service and operational excellence. Benefits include paid time off, health insurance, dental insurance, and vision insurance, supporting the well-being of employees. As part of a company that values commitment to health, community, and employee development, the Assistant General Manager has the opportunity to grow their career within a dynamic and fast-growing brand dedicated to making a positive impact on people’s lives.
Job Requirements
- Minimum high school diploma or GED equivalent
- Minimum 2 years experience as a shift lead in a restaurant or similar type of retail customer service business
- Basic knowledge of Microsoft Word and Excel
- Excellent written and verbal communication skills
- Ability to perform basic POS and computer functions
- Ability to communicate effectively with customers, team members, and the community, both orally and in writing
- Ability to work the hours needed to run your store effectively, which might include a variety of days, evenings, weekends, holidays
- ServSafe certification
Job Qualifications
- Minimum high school diploma or GED equivalent
- Minimum 2 years’ experience as a shift lead in a restaurant or similar type of retail customer service business
- Basic knowledge of Microsoft Word and Excel
- Excellent written and verbal communication skills
- Ability to perform basic POS and computer functions
- Ability to communicate effectively with customers, team members, and the community, both orally and in writing
- Ability to work the hours needed to run your store effectively, which might include a variety of days, evenings, weekends, holidays
- ServSafe certification
Job Duties
- Assist the General Manager with hiring, developing, and leading the team at your store to provide a great guest experience and fulfill our mission to inspire people to live a healthy and active lifestyle
- Use operational tools such as Profit and Loss Statement, Daily Business Review, Cash & Deposit Log, and Data Central scheduling and inventory management tools to achieve operational excellence
- Assist the General Manager in developing local store marketing plans to support brand initiatives, including initiating community outreach through marketing and special events
- Collaborate with the General Manager to deliver the best smoothies and healthy retail products to your community
- Review store environment and Key Performance Indicators (KPIs) to identify problems, concerns, and opportunities for improvement and partner with the General Manager to address accordingly
- Manage cash activities for the store (daily deposits, etc.)
- Ensure compliance with food safety guidelines in your store at all times
- ensure all Team Members are in compliance as well
- Champion and embody our culture, mission, and core values
- Ensure and maintain store cleanliness and upkeep, including monthly inspections, systems reviews, and coordinating the update/replacement of damaged equipment or facilities
- Drive implementation of company programs through action planning and inspiring teams to meet operational standards
- Communicate all marketing strategies and promotions in the store to the team, ensuring proper execution to drive results
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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