Assistant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
on-demand pay
flexible spending accounts
Paid vacation
Personal Days
Holiday pay
Employee assistance program
hotel discounts
Food and beverage discounts

Job Description

The DoubleTree by Hilton Greensboro Airport is a prestigious hotel located in Greensboro, North Carolina, and is part of the globally recognized Hilton brand. Managed by Commonwealth Hotels, a leader in hospitality management since 1986, this hotel combines excellent guest service with a vibrant, team-oriented workplace culture. The location offers convenience with its close proximity to the Piedmont Triad International Airport, making it a preferred choice for both business and leisure travelers. The DoubleTree by Hilton Greensboro Airport stands out for its commitment to providing exceptional guest experiences, fostering professional growth among employees, and maintaining top-tier operational standards. Employees of the hotel benefit from competitive wages, comprehensive medical, dental, and vision coverage starting from day one, flexible financial perks including a 401(k) with company match, and various employee assistance programs. Alongside the chance to work within one of the most respected hospitality brands worldwide, associates gain access to continuous training and development courses, exclusive discounts on hotel stays and dining, and ample paid time off options including vacation, personal days, and holiday pay.

The role of the Hotel Assistant General Manager at the DoubleTree by Hilton Greensboro Airport is designed for a dynamic and results-driven leader eager to make a significant impact. This leadership position chiefly involves overseeing day-to-day hotel operations, managing budgets and financial plans, and ensuring the fulfillment of profit and operational targets. The Assistant General Manager serves as a key player in recruiting, training, and mentoring staff, ensuring a motivated and skilled team dedicated to delivering exceptional guest service. Handling guest concerns promptly with professionalism and poise is a vital part of the role, as is ensuring compliance with Hilton's brand standards and relevant regulatory requirements. This position requires sharp organizational skills, effective communication, and a strategic mindset to effectively integrate multiple departments toward common goals. The candidate will also engage in sales forecasting, managing both group and transient sales processes efficiently. Working within a supportive and growth-oriented environment, this role promises excitement and the opportunity to cultivate leadership skills while directly contributing to a thriving hospitality business. It is an excellent career advancement opportunity for hospitality professionals seeking to grow within the Hilton ecosystem and contribute meaningfully to guest satisfaction and business success.

Job Requirements

  • Minimum of 3 years experience as an Assistant General Manager
  • familiarity with Hilton brand standards preferred
  • excellent communication and interpersonal skills
  • strong organizational and problem-solving abilities
  • proven track record in financial management and meeting operational targets
  • ability to lead and mentor diverse teams
  • flexible and adaptable to a dynamic work environment

Job Qualifications

  • Proven success as an Assistant General Manager for 3 or more years
  • experience within the Hilton brand is a plus
  • strong interpersonal and communication skills
  • detail-oriented with excellent organizational abilities
  • experience in group and transient sales processes and forecasting
  • adaptable leadership style with a focus on excellence
  • familiarity with hospitality industry standards and guest service best practices

Job Duties

  • Manage budgets, financial plans, and statistical records
  • recruit, train, and mentor staff
  • achieve profit and operational targets
  • address guest concerns with professionalism and poise
  • ensure compliance with brand standards and regulatory requirements
  • oversee group and transient sales processes and forecasting
  • support and uphold Hilton brand values and quality standards

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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