Assistant General Manager

Smokey Bones is a renowned full-service restaurant chain known for delivering exceptional barbecue, award-winning ribs, and a memorable dining experience across 63 locations in 16 states. With a welcoming atmosphere and a dedication to quality, Smokey Bones serves lunch and dinner, featuring a full bar stocked with a variety of bourbons, whiskeys, domestic and imported craft beers, and signature handcrafted cocktails. This emphasis on quality food and beverage, combined with a strong commitment to guest satisfaction, has made Smokey Bones a favorite dining destination for barbecue lovers and casual diners alike.

At Smokey Bones, the culture centers around celebrating individuality, fostering teamwork, and providing flexible scheduling to accommodate the needs of its employees. Recognized as a Certified Great Place to Work for two consecutive years, the company prides itself on an inclusive and supportive work environment. The team enjoys competitive pay ranging from $65,000 to $75,000 annually, along with quarterly bonus potential, highlighting the company’s dedication to rewarding hard work and success.

The Assistant General Manager role at Smokey Bones serves as a developmental position designed to prepare high-potential individuals for future General Manager roles. This leadership role is integral to maintaining the company’s high standards of guest service, operational excellence, and financial performance. The Assistant General Manager will work closely with management and teams to ensure a seamless and exceptional guest experience while supporting overall restaurant operations.

In this dynamic role, you will coach team members and managers on how to deliver outstanding guest experiences, anticipate and resolve service challenges, and engage guests to gather valuable feedback. You will play a pivotal role in upholding and communicating company values and culture, modeling expected behaviors, and driving continuous improvement through constructive feedback and motivation.

Operational leadership is a key focus, involving staff scheduling, training on new menu items and standards, and overseeing the maintenance of restaurant facilities to create an inviting and well-functioning environment. Additionally, this role requires financial acumen to assist in planning, budgeting, forecasting labor expenses, and driving sales growth. The Assistant General Manager will ensure adherence to company financial goals while also managing administrative responsibilities in compliance with legal regulations.

Smokey Bones offers an array of benefits and perks starting from day one, including free meals during shifts, significant meal discounts, and access to a comprehensive employee benefits hub. This includes a life assistance program offering counseling services, discounts on thousands of products and services, college scholarships for employees and family members, and multiple healthcare options such as dental, vision, accident, and disability insurance. The position offers a clear path for career growth, supported by ongoing training and development opportunities to help you reach your fullest potential in the hospitality industry.