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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $40,000.00 - $55,000.00
Work Schedule
Rotating Shifts
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Professional Development
Job Description
Big City Wings is a renowned restaurant brand specializing in delivering an exceptional dining experience centered around expertly crafted wings and a vibrant, welcoming atmosphere. Known for its commitment to quality food, outstanding customer service, and a fun environment, Big City Wings has established itself as a go-to destination for wing enthusiasts and casual diners alike. The company continually strives to uphold its mission by ensuring every guest leaves satisfied and eager to return. With a focus on maintaining high standards in food quality, responsible alcohol service, cleanliness, and employee development, Big City Wings is a leader in the casual... Show More
Job Requirements
- High school diploma or equivalent
- Previous restaurant management experience
- Knowledge of health and safety regulations
- Strong leadership and organizational skills
- Ability to work flexible hours including weekends and holidays
- Effective communication and interpersonal skills
- Physical ability to perform required tasks including lifting up to 50 pounds
Job Qualifications
- Proven experience as a restaurant manager or similar role
- Knowledge of food preparation and portion control standards
- Understanding of financial and budgeting principles
- Ability to train and develop staff
- Familiarity with labor laws and alcohol service regulations
- Strong problem-solving and decision-making abilities
- Excellent customer service skills
Job Duties
- Promote work and act in a manner consistent with the mission of Big City Wings
- Effectively delegate work manage timelines and meet deadlines
- Ensure that all restaurant policies procedures standards specifications guidelines and training programs are followed and completed on a timely basis
- Monitor compliance with health and fire regulations regarding food preparation and serving and building maintenance
- Achieve company objectives in sales service quality appearance of facility and sanitation and cleanliness through training of employees and creating a positive productive working environment
- Monitor food preparation methods portion sizes and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner
- Ensure compliance with all federal state county and municipal regulations that pertain to health safety alcohol sales and labor requirements of the restaurant employees and guests
- Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures
- Count money and make bank deposits
- Investigate and resolve complaints regarding food quality service or accommodations
- Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation
- Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures
- Review financial statements sales or activity reports or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement
- Schedule and receive food and beverage deliveries checking delivery contents to verify product quality and quantity
- Monitor budgets and payroll records and review financial transactions to ensure that expenditures are authorized and budgeted
- Maintain food and equipment inventories and keep inventory records
- Schedule staff hours and assign duties
- Establish standards for personnel performance and customer service
- Perform some food preparation or service tasks such as cooking clearing tables and serving food and drinks when necessary
- Weekly planner to ensure management consistency and development
- Keep records required by government agencies regarding sanitation or food subsidies
- Test cooked food by tasting and smelling it to ensure palatability and flavor conformity
- Organize and direct worker training programs resolve personnel problems make hiring and termination decisions and evaluate employee performance
- Be knowledgeable of restaurant policies regarding personnel
- Administer prompt fair and consistent corrective action for any and all violations of company policies rules and procedures
- Continually strive to develop staff in all areas of managerial and professional development
- Order and purchase supplies
- Review work procedures and operational problems to determine ways to improve service performance or safety
- Assess staffing needs and recruit staff
- Arrange for equipment maintenance and repairs and coordinate a variety of services such as waste removal and pest control
- Track the number type and cost of items sold to determine which items may be unpopular or less profitable
- Create the best game day atmosphere Super Bowl Playoffs etc
- Attend all scheduled management meetings and offers suggestions for improvement
- Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant
- Fill-in for fellow employees where needed to ensure guest service standards and efficient operations
- Communication with your team and upper management via email text group message or verbally
- Food handler TABC and all paperwork submitted and maintained in a digital file
- Move tables chairs and highchairs regularly to accommodate guests needs
- Carry trays from Kitchen window to front counter dining room or parking lot as needed
- Refill ice bins refill beverages clean restrooms bus tables and other restaurant functions as needed
- Must typically be able to work in a standing position for long periods of time up to 10 hours
- Must be able to reach bend stoop and frequently lift up to 50 pounds
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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