Assistant General Manager

Dickinson, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

flexible schedule

Employee Discounts

Retirement Plan

Training and Development

Job Description

Logan's Roadhouse is a well-established restaurant known for providing a hospitable dining experience combined with quality food preparation and excellent guest service. The company is committed to operational excellence and customer satisfaction by maintaining high standards in every aspect of its service, from the cleanliness and maintenance of the restaurant to the safety and training of its team members. As a leader in the casual dining industry, Logan's Roadhouse focuses on building a strong team environment by investing in employee development, effective management practices, and community engagement. The company thrives on partnerships between management and hourly team members, ensuring a smooth operation that meets financial goals, compliance standards, and guest expectations consistently.

The Assistant General Manager position at Logan's Roadhouse is a pivotal role responsible for overseeing the overall operation of a single restaurant location. This position emphasizes building sales, managing profit and loss, and preparing financial projections to sustain and grow the business. The Assistant General Manager plays a critical role in hiring, training, and developing both management personnel and hourly team members to foster a productive team atmosphere. Additionally, they manage daily execution of safety and sanitation standards while ensuring full compliance with company, state, and federal regulations including SERV Safe Alcohol, Food, OSHA, and HACCP standards.

This role demands a hands-on leader who communicates and administers company policies effectively while standing in for the General Manager when necessary. Key responsibilities include maintaining high levels of cleanliness, handling repair and maintenance of the restaurant equipment, and building strong professional relationships with community members and vendors. The Assistant General Manager also actively participates in marketing efforts, guest complaint resolution and strives to meet revenue goals by controlling costs related to food, waste, and labor. This position requires excellent organizational skills, an energetic and flexible approach, and a calm, tactful demeanor to address challenges effectively.

By joining Logan's Roadhouse as an Assistant General Manager, candidates will be part of a dedicated team that prioritizes safety, quality, and guest satisfaction in a fast-paced environment. The work schedule is flexible, allowing management to adapt to operational needs. This position requires a blend of strong leadership, managerial expertise, and operational knowledge to help drive the restaurant's success while providing an engaging and supportive work environment for all team members.

Job Requirements

Must be at least 21 years of age
minimum two years restaurant management experience
college degree preferred or equivalent experience
strong written and verbal communication skills
ability to work independently
ability to motivate employees as a team
energetic and flexible
maintains calm and tactful demeanor
well organized and detail oriented
forms strong working relationships
identifies and assists with additional tasks
follows directions attentively
strong computer skills
proper food handler and alcohol dispensing certifications required
meets company service standards
completes ongoing required certifications
maintains cleanliness in back-of-house
adheres to uniform and appearance standards

Job Qualifications

Minimum two years restaurant management experience
college degree preferred or equivalent experience
strong written and verbal communication skills
ability to motivate employees positively and work independently
energetic and flexible demeanor
calm and tactful in difficult situations
well organized and detail oriented
strong working relationships with team members
proactive in identifying additional tasks
follows directions carefully
strong computer skills
possession of proper food handler and alcohol dispensing certifications
meets all company service standards
completes ongoing certifications and validations
maintains cleanliness in back-of-house
adheres to company uniform and appearance standards

Job Duties

Conduct 100% table visits to model hospitality skills and behaviors
handle guest complaints effectively
assist with marketing techniques and guest attraction research
build positive professional relationships with community members
assist with staffing needs including reviewing applications, interviewing, and training
plan and lead shift meetings and gather feedback from team members
provide ongoing performance feedback and coaching to hourly team members
submit and document all guest and employee injuries and incidents
communicate employee relation issues to Human Resources
manage shifts to achieve sales and profit goals including labor and cost controls
complete administrative manager functions and transactions
ensure compliance with SERV Safe Alcohol, Food, OSHA, and HACCP standards
ensure PCI compliance for credit card transactions
conduct daily time punch audits and corrections
assist with rollout of new company programs and policies
oversee proper unloading and rotation of inventory
maintain cost of sales targets
exercise managerial authority over managers and hourly team members
handle cash operations and bank deposits
report facility concerns to Director of Operations
maintain vendor and supplier relationships
analyze sales data to meet revenue and cost goals
enforce safety and security policies
monitor food and beverage preparation and presentation
perform other duties as assigned