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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
flexible schedule
Employee Discounts
Retirement Plan
Training and Development
Job Description
Logan's Roadhouse is a well-established restaurant known for providing a hospitable dining experience combined with quality food preparation and excellent guest service. The company is committed to operational excellence and customer satisfaction by maintaining high standards in every aspect of its service, from the cleanliness and maintenance of the restaurant to the safety and training of its team members. As a leader in the casual dining industry, Logan's Roadhouse focuses on building a strong team environment by investing in employee development, effective management practices, and community engagement. The company thrives on partnerships between management and hourly team members, ensuring a... Show More
Job Requirements
- Must be at least 21 years of age
- minimum two years restaurant management experience
- college degree preferred or equivalent experience
- strong written and verbal communication skills
- ability to work independently
- ability to motivate employees as a team
- energetic and flexible
- maintains calm and tactful demeanor
- well organized and detail oriented
- forms strong working relationships
- identifies and assists with additional tasks
- follows directions attentively
- strong computer skills
- proper food handler and alcohol dispensing certifications required
- meets company service standards
- completes ongoing required certifications
- maintains cleanliness in back-of-house
- adheres to uniform and appearance standards
Job Qualifications
- Minimum two years restaurant management experience
- college degree preferred or equivalent experience
- strong written and verbal communication skills
- ability to motivate employees positively and work independently
- energetic and flexible demeanor
- calm and tactful in difficult situations
- well organized and detail oriented
- strong working relationships with team members
- proactive in identifying additional tasks
- follows directions carefully
- strong computer skills
- possession of proper food handler and alcohol dispensing certifications
- meets all company service standards
- completes ongoing certifications and validations
- maintains cleanliness in back-of-house
- adheres to company uniform and appearance standards
Job Duties
- Conduct 100% table visits to model hospitality skills and behaviors
- handle guest complaints effectively
- assist with marketing techniques and guest attraction research
- build positive professional relationships with community members
- assist with staffing needs including reviewing applications, interviewing, and training
- plan and lead shift meetings and gather feedback from team members
- provide ongoing performance feedback and coaching to hourly team members
- submit and document all guest and employee injuries and incidents
- communicate employee relation issues to Human Resources
- manage shifts to achieve sales and profit goals including labor and cost controls
- complete administrative manager functions and transactions
- ensure compliance with SERV Safe Alcohol, Food, OSHA, and HACCP standards
- ensure PCI compliance for credit card transactions
- conduct daily time punch audits and corrections
- assist with rollout of new company programs and policies
- oversee proper unloading and rotation of inventory
- maintain cost of sales targets
- exercise managerial authority over managers and hourly team members
- handle cash operations and bank deposits
- report facility concerns to Director of Operations
- maintain vendor and supplier relationships
- analyze sales data to meet revenue and cost goals
- enforce safety and security policies
- monitor food and beverage preparation and presentation
- perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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