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Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $43,000.00 - $67,000.00
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Work Schedule

Weekend Shifts
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Benefits

Paid training
Premium health insurance
Dental Insurance
Vision Insurance
Paid Maternity Leave
401k Match
Tuition Reimbursement
employee discount
Referral Bonus
Frequent Contests
Career advancement opportunities

Job Description

Victra is the largest Verizon authorized retailer in the United States, recognized for its commitment to delivering the best wireless products and services to its customers. As a prominent player in the telecommunications retail industry, Victra operates hundreds of stores nationally with a focus on providing outstanding customer experiences through knowledgeable sales teams and innovative solutions. The company prides itself on a positive work culture that values performance, collaboration, integrity, innovation, and celebration, creating an environment where employees are empowered to grow and succeed. Victra offers a competitive employment opportunity with comprehensive training programs, ongoing career development, and rewarding benefits... Show More

Job Requirements

  • high school diploma or GED
  • 1-2 years experience in customer service or leadership
  • background in retail restaurant or wireless industry preferred
  • management experience in commissions-based sales environment
  • proven track record of achieving sales goals
  • basic interview skills and staffing knowledge
  • willingness to work evenings weekends holidays and peak vacation periods
  • ability to lift ten pounds
  • ability to stand for long periods of time
  • at least 18 years of age
  • legally authorized to work in the United States

Job Qualifications

  • background in customer service within retail or wireless industry preferred
  • 1-2 years experience in a customer service or leadership role
  • management experience in commissions-based sales environment
  • proven track record of achieving sales goals
  • ability to balance multiple priorities
  • skills in setting goals and developing high performing team
  • basic interview and staffing knowledge
  • high school diploma or GED
  • at least 18 years of age
  • legally authorized to work in the United States

Job Duties

  • lead team by resolving customer issues and assisting with customer transactions
  • take direction from store leader on day-to-day operations
  • set and share daily weekly monthly goals with sales teams
  • provide team with training and mentoring to deliver outstanding customer experience
  • identify selling skill gaps and build development plans to meet sales metrics
  • run store operations including analyzing staffing needs and reporting financial data
  • monitor inventory by restocking and maintaining device security
  • lead store merchandising and planogram compliance
  • complete store opening and closing activities
  • collectively responsible for attaining store targets

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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