
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $43,000.00 - $67,000.00
Work Schedule
Weekend Shifts
Benefits
Paid training
Premium health insurance
Dental Insurance
Vision Insurance
Paid Maternity Leave
401k Match
Tuition Reimbursement
employee discount
Referral Bonus
Frequent Contests
Career advancement opportunities
Job Description
Victra is the largest Verizon authorized retailer in the United States, recognized for its commitment to delivering the best wireless products and services to its customers. As a prominent player in the telecommunications retail industry, Victra operates hundreds of stores nationally with a focus on providing outstanding customer experiences through knowledgeable sales teams and innovative solutions. The company prides itself on a positive work culture that values performance, collaboration, integrity, innovation, and celebration, creating an environment where employees are empowered to grow and succeed. Victra offers a competitive employment opportunity with comprehensive training programs, ongoing career development, and rewarding benefits designed to support the well-being and professional growth of its team members.
The role of Assistant General Manager at Victra is a dynamic leadership position within the retail environment. As an Assistant General Manager, you will play a critical role in driving sales performance and delivering exceptional customer service. This role involves leading and motivating a sales team to meet and exceed sales targets, managing store operations, and ensuring compliance with company merchandising standards. You will be instrumental in creating a positive store atmosphere that reflects Victra’s dedication to quality and customer satisfaction. Responsibilities include resolving customer issues, assisting with transactions, sharing sales goals, providing coaching and training to sales specialists, and overseeing inventory and store maintenance.
This position requires a passionate individual who thrives in competitive retail sales settings and enjoys coaching and developing team members. You will be expected to lead by example on the sales floor while handling operational tasks such as financial reporting, staff management, and compliance. The Assistant General Manager will also take charge in the absence of the General Manager, ensuring continued smooth store operations. Victra compensates its Assistant General Managers with an annual salary range of approximately $43,000 to $67,000, which includes a base hourly wage plus uncapped commission earnings. With paid training, premium health benefits, tuition reimbursement, employee discounts, and numerous career advancement opportunities, this role offers a balanced and rewarding professional experience. If you are driven to achieve sales excellence, foster a collaborative team environment, and contribute meaningfully to a nationally recognized retail leader, Victra invites you to apply and become part of their thriving VNation community.
The role of Assistant General Manager at Victra is a dynamic leadership position within the retail environment. As an Assistant General Manager, you will play a critical role in driving sales performance and delivering exceptional customer service. This role involves leading and motivating a sales team to meet and exceed sales targets, managing store operations, and ensuring compliance with company merchandising standards. You will be instrumental in creating a positive store atmosphere that reflects Victra’s dedication to quality and customer satisfaction. Responsibilities include resolving customer issues, assisting with transactions, sharing sales goals, providing coaching and training to sales specialists, and overseeing inventory and store maintenance.
This position requires a passionate individual who thrives in competitive retail sales settings and enjoys coaching and developing team members. You will be expected to lead by example on the sales floor while handling operational tasks such as financial reporting, staff management, and compliance. The Assistant General Manager will also take charge in the absence of the General Manager, ensuring continued smooth store operations. Victra compensates its Assistant General Managers with an annual salary range of approximately $43,000 to $67,000, which includes a base hourly wage plus uncapped commission earnings. With paid training, premium health benefits, tuition reimbursement, employee discounts, and numerous career advancement opportunities, this role offers a balanced and rewarding professional experience. If you are driven to achieve sales excellence, foster a collaborative team environment, and contribute meaningfully to a nationally recognized retail leader, Victra invites you to apply and become part of their thriving VNation community.
Job Requirements
- high school diploma or GED
- 1-2 years experience in customer service or leadership
- background in retail restaurant or wireless industry preferred
- management experience in commissions-based sales environment
- proven track record of achieving sales goals
- basic interview skills and staffing knowledge
- willingness to work evenings weekends holidays and peak vacation periods
- ability to lift ten pounds
- ability to stand for long periods of time
- at least 18 years of age
- legally authorized to work in the United States
Job Qualifications
- background in customer service within retail or wireless industry preferred
- 1-2 years experience in a customer service or leadership role
- management experience in commissions-based sales environment
- proven track record of achieving sales goals
- ability to balance multiple priorities
- skills in setting goals and developing high performing team
- basic interview and staffing knowledge
- high school diploma or GED
- at least 18 years of age
- legally authorized to work in the United States
Job Duties
- lead team by resolving customer issues and assisting with customer transactions
- take direction from store leader on day-to-day operations
- set and share daily weekly monthly goals with sales teams
- provide team with training and mentoring to deliver outstanding customer experience
- identify selling skill gaps and build development plans to meet sales metrics
- run store operations including analyzing staffing needs and reporting financial data
- monitor inventory by restocking and maintaining device security
- lead store merchandising and planogram compliance
- complete store opening and closing activities
- collectively responsible for attaining store targets
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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