Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Life
disability
401(k) retirement savings plan
Job training career growth opportunities
Job Description
Peter Piper Pizza is a well-established family entertainment and dining destination that combines quality food, engaging entertainment, and memorable experiences for families and communities. As part of CEC Entertainment, LLC, a nationally recognized leader in family dining and entertainment headquartered in Irving, Texas, Peter Piper Pizza operates over 120 venues across 45 states and 18 countries. The company is renowned for its commitment to fun, family, and food, delivering a neighborhood pizzeria experience with a unique blend of amusement and interaction that fosters physical wellness and strengthens motor skills in children. CEC Entertainment also owns the iconic Chuck E. Cheese brand, which celebrates over half a million birthdays annually and is dedicated to creating joyful, lasting memories through innovative entertainment experiences and community support.
Peter Piper Pizza embraces a culture that values diversity, inclusion, and employee well-being, providing career and growth opportunities with a strong emphasis on internal promotions, as evidenced by 70% of their management team being comprised of internal hires. The company promotes flexible financial benefits, including a unique "Work Today, Get Paid Tomorrow" program, which allows employees to access earned wages promptly. This innovative approach underscores Peter Piper Pizza's commitment to supporting its workforce while maintaining rigorous health and safety standards designed to protect both employees and guests.
The role of Assistant General Manager at Peter Piper Pizza is crucial in maintaining the brand’s high standards of operation and guest satisfaction. This position supports the General Manager in all aspects of restaurant profitability, performance, and team management. The Assistant General Manager plays a vital role in executing operational standards, including ensuring exceptional guest hospitality, quality food products, maintaining a clean and safe environment, and developing staff at all levels. This includes coaching and training Team Members, Certified Trainers, and Team Leads to foster a productive and motivating work atmosphere.
As an Assistant General Manager, you will be actively involved in recruiting and onboarding new employees, supporting the business needs through strategic hiring and workforce management. You will contribute to controlling labor costs and minimizing food waste to maximize restaurant profitability. Additionally, this role requires adherence to safety protocols, regulatory compliance, and operational policies to maintain a secure workplace for team members and guests.
The Assistant General Manager is responsible for daily operational leadership, including opening and closing duties in line with company checklists, assigning and following up on tasks among entry-level managers and team members, and upholding the highest standards of guest hospitality. This fast-paced, dynamic position demands a hands-on approach to leadership, the ability to handle stress effectively, and strong interpersonal skills necessary to foster teamwork and deliver outstanding service experiences.
Physical requirements include the ability to lift and carry objects up to 50 pounds and perform activities such as standing, bending, kneeling, reaching, pushing, pulling, walking, and squatting throughout shifts. The work environment includes exposure to loud noises, flashing lights, and moving mechanical parts, underscoring the importance of safety and vigilance.
Joining Peter Piper Pizza means becoming part of a family-oriented company that prides itself on creating exceptional guest experiences through food and fun while promoting career advancement and employee support. If you are passionate about hospitality, team leadership, and operational excellence in a vibrant and supportive environment, this opportunity as an Assistant General Manager allows you to grow your career with a leader in the family entertainment industry, backed by the resources and innovation of CEC Entertainment, LLC.
Peter Piper Pizza embraces a culture that values diversity, inclusion, and employee well-being, providing career and growth opportunities with a strong emphasis on internal promotions, as evidenced by 70% of their management team being comprised of internal hires. The company promotes flexible financial benefits, including a unique "Work Today, Get Paid Tomorrow" program, which allows employees to access earned wages promptly. This innovative approach underscores Peter Piper Pizza's commitment to supporting its workforce while maintaining rigorous health and safety standards designed to protect both employees and guests.
The role of Assistant General Manager at Peter Piper Pizza is crucial in maintaining the brand’s high standards of operation and guest satisfaction. This position supports the General Manager in all aspects of restaurant profitability, performance, and team management. The Assistant General Manager plays a vital role in executing operational standards, including ensuring exceptional guest hospitality, quality food products, maintaining a clean and safe environment, and developing staff at all levels. This includes coaching and training Team Members, Certified Trainers, and Team Leads to foster a productive and motivating work atmosphere.
As an Assistant General Manager, you will be actively involved in recruiting and onboarding new employees, supporting the business needs through strategic hiring and workforce management. You will contribute to controlling labor costs and minimizing food waste to maximize restaurant profitability. Additionally, this role requires adherence to safety protocols, regulatory compliance, and operational policies to maintain a secure workplace for team members and guests.
The Assistant General Manager is responsible for daily operational leadership, including opening and closing duties in line with company checklists, assigning and following up on tasks among entry-level managers and team members, and upholding the highest standards of guest hospitality. This fast-paced, dynamic position demands a hands-on approach to leadership, the ability to handle stress effectively, and strong interpersonal skills necessary to foster teamwork and deliver outstanding service experiences.
Physical requirements include the ability to lift and carry objects up to 50 pounds and perform activities such as standing, bending, kneeling, reaching, pushing, pulling, walking, and squatting throughout shifts. The work environment includes exposure to loud noises, flashing lights, and moving mechanical parts, underscoring the importance of safety and vigilance.
Joining Peter Piper Pizza means becoming part of a family-oriented company that prides itself on creating exceptional guest experiences through food and fun while promoting career advancement and employee support. If you are passionate about hospitality, team leadership, and operational excellence in a vibrant and supportive environment, this opportunity as an Assistant General Manager allows you to grow your career with a leader in the family entertainment industry, backed by the resources and innovation of CEC Entertainment, LLC.
Job Requirements
- minimum 18 years of age
- must be the age permitted by local law for selling ringing up checking identification and serving alcohol
- must have a high school diploma or GED or equivalent combination of relevant education and experience
- 2 years of management experience preferably within the restaurant or hospitality industry or equivalent combination of relevant management and industry experience
- basic computer skills
Job Qualifications
- minimum 18 years of age
- must be the age permitted by local law for selling ringing up checking identification and serving alcohol
- must have a high school diploma or GED or equivalent combination of relevant education and experience
- 2 years of management experience preferably within the restaurant or hospitality industry or equivalent combination of relevant management and industry experience
- basic computer skills
Job Duties
- assist the General Manager to ensure the profitability of the restaurant through various means including sales control of labor costs and food waste
- assist the General Manager with recruiting interviewing hiring and on-boarding new Managers and Team Members
- train coach and develop entry-level managers and team members
- open and close the restaurant by following the appropriate checklists
- ensure all managers and team members adhere to rules regulations policies and procedures
- maintain a safe working environment for all managers team members and guests
- model and reinforce guest hospitality expectations
- assign daily tasks to entry-level managers and team members and follow-up
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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