Assistant General Manager

This job opportunity is with a franchisee of Taco Bell, a globally recognized fast-food restaurant chain specializing in Mexican-inspired cuisine. Unlike positions with Taco Bell Corporation or its affiliates, this role is directly under the franchisee, making them your sole employer. Franchisees are independent business owners who operate their restaurants with distinct wage and benefits structures that can vary. Taco Bell is known for its commitment to providing a vibrant and energetic dining experience where the focus is on "Serving Others" with passion and integrity, which they refer to as "Mas Heart." The core philosophy encourages employees to embody a customer-centric approach, delivering excellent service that fosters a welcoming environment for both customers and team members.

This role centers on creating a positive brand experience that aligns with Taco Bell's standards and values. Success in this role is determined by your ability to lead, inspire, and empower your team to deliver exceptional customer service. The franchise emphasizes personal responsibility and leadership, with the understanding that your success is intertwined with that of your team. The position requires a commitment to maintaining high service standards and cultivating a "Here to Serve" attitude, ensuring every customer interaction is positive and memorable.

As a team leader or manager working approximately 50 hours a week, you will play a pivotal role in inspiring and engaging both customers and team members. A key part of your responsibilities will be to train, coach, and recognize employees for their talents, fostering an environment where each team member feels valued and motivated to excel. The role demands a hands-on approach to leadership, with a focus on growth through excellent service delivery. You will not only ensure the restaurant follows its brand standards but also contribute to creating a restaurant atmosphere that you can take pride in for both customers and employees.

The work environment is dynamic and fast-paced, requiring a balance of operational oversight and interpersonal skills to manage a successful restaurant. Your efforts will directly impact the overall customer satisfaction and the performance of your team. The franchisee's independent ownership allows flexibility in wage and benefit programs, which may provide additional incentives and rewards based on performance and tenure. This position is perfect for those who thrive in leadership roles within a vibrant retail food service setting and are passionate about delivering world-class customer experiences.