Assistant General Manager

BBQ Holdings is a leading restaurant company dedicated to providing memorable dining experiences through exceptional food quality, outstanding customer service, and a strong commitment to its mission, vision, values, and unique culture. With a focus on growth and innovation, BBQ Holdings operates multiple restaurant brands nationwide, known for their vibrant atmospheres and consistent delivery of high-quality menu offerings. The company prides itself on fostering an inclusive and supportive environment for its employees while maintaining the highest standards of operational excellence and guest satisfaction.

The Assistant General Manager plays a crucial role within BBQ Holdings by assisting the General Manager in the overall profitable operation of the restaurant. This position is integral to achieving business goals by ensuring the restaurant maintains a high level of quality service, operational efficiency, and team leadership. The Assistant General Manager is responsible for supporting all facets of restaurant management including staff development, guest relations, facility maintenance, and financial accountability. This role requires an individual who is passionate about the hospitality industry, motivated by a fast-paced work environment, and dedicated to promoting a culture of respect and continuous improvement.

In this position, the Assistant General Manager works closely with the General Manager to increase guest counts and sales through the development of guest loyalty via excellent operational standards and personalized customer attention. They also assist with staffing responsibilities such as hiring, training, scheduling, supervising, and evaluating employees to ensure that operations run smoothly and efficiently. Additionally, the Assistant General Manager ensures compliance with health, safety, and cleanliness standards, and oversees maintenance and security of the restaurant’s facilities and equipment.

The role demands strong leadership skills, excellent communication abilities, and a thorough understanding of both front and back of house restaurant management techniques. The Assistant General Manager must be able to analyze operational results, implement corrective actions, manage budgets responsibly, and participate actively in company meetings and planning initiatives. This position also requires flexibility in work hours, as well as the ability to maintain a professional appearance and enthusiastic attitude towards serving guests. Ultimately, the Assistant General Manager contributes significantly to creating a positive dining experience that encourages repeat business and strengthens the brand’s reputation.