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Assistant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Flexible
Weekend Shifts
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Benefits

bonus plan
Paid Time Off
career growth
Employee Referral Program
Medical insurance
Dental Insurance
Vision Insurance
401k plan with company match

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its fresh, quality ingredients and commitment to delivering an exceptional dining experience. Established as the third-largest hamburger fast-food chain in the world, Wendy's continues to expand its presence with thousands of locations, providing myriad employment opportunities. As a company dedicated to fostering a dynamic, team-oriented work environment, Wendy's strongly emphasizes employee growth and satisfaction. This is evident in its comprehensive training programs and focus on leadership development, creating pathways for employees to build rewarding careers within the organization.

The Assistant General Manager (AGM) role at Wendy's is a pivotal leadership position aimed at overseeing daily restaurant operations while supporting the General Manager. As an AGM, you play a critical role in steering strategic initiatives and maintaining operating standards designed to maximize business performance. Your leadership will directly influence customer service quality, training and development of team members, sales, profit growth, and overall accountability. The role requires you to cultivate a fun and inviting workplace culture aligned with Wendy's core values, which emphasize integrity, respect, and teamwork.

Assistant General Managers at Wendy's can expect to be supported in their journey toward career advancement with access to a variety of benefits and developmental opportunities. The position provides avenues for personal and professional growth, ensuring that motivated individuals are recognized and rewarded for their contributions. Financial incentives like bonus plans accompany the role, along with comprehensive benefits including medical, dental, and vision coverage that become effective shortly after employment begins. Additionally, the AGM is eligible to participate in Wendy's 401(k) retirement plan—with company matching—which underscores the company’s commitment to fostering long-term employee well-being.

Working as an Assistant General Manager at Wendy's involves managing multiple facets of the restaurant's operations, from ensuring high customer satisfaction to managing sales targets and staff performance. You will be expected to apply strong problem-solving skills to handle diverse challenges, maintain compliance with safety and operational procedures, and motivate your team to perform at their best. The role demands a flexible schedule that includes evenings and weekends, reflecting the fast-paced, customer-focused nature of the sector.

This leadership position is an excellent fit for those who thrive in a bustling work environment and enjoy motivating others. Wendy's values individuals who are career-oriented and possess excellent interpersonal skills to build cohesive teams focused on delivering superior service and consistently improving profitability. If you are seeking a role that offers responsibility, growth potential, and the opportunity to impact a leading restaurant chain positively, the Assistant General Manager position at Wendy's could be the ideal career move for you.

Job Requirements

  • High school diploma or general education degree (GED)
  • One to three months related experience and/or training or equivalent education and experience
  • Ability to read and interpret documents such as safety rules and procedure manuals
  • Ability to write routine reports and correspondence
  • Ability to speak effectively before groups
  • Ability to add, subtract, multiply and divide in all units of measure
  • Ability to compute rate, ratio and percent
  • Ability to solve practical problems with limited standardization
  • Physical stamina to stand, walk, sit and perform manual tasks
  • Ability to lift up to 50 pounds
  • Must have valid state-issued driver’s license and vehicle insurance
  • Must be willing to work evenings, weekends and overtime
  • Must have reliable transportation

Job Qualifications

  • High school diploma or GED
  • One to three months related experience or training
  • Excellent interpersonal and leadership skills
  • Ability to read and interpret safety rules, operating and maintenance instructions
  • Effective verbal and written communication skills
  • Basic mathematical skills including addition, subtraction, multiplication, and division
  • Ability to solve practical problems and interpret instructions in various forms

Job Duties

  • Provide leadership and supervision to the restaurant team
  • Drive customer service excellence and ensure training and development
  • Manage sales and profit growth initiatives
  • Maintain accountability and operating standards
  • Create a positive and fun work environment
  • Model Wendy's core values daily
  • Oversee compliance with safety and operational procedures

Job Criteria

Experience

Entry Level (1-2 years)


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