Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Great pay
flexible schedules
Exciting work environment
Career growth opportunities
Job Description
Buffalo Wild Wings is a renowned sports bar and casual dining restaurant chain famous for its wide variety of chicken wings, an extensive selection of beers, and a vibrant atmosphere centered around live sports viewing. Founded in 1982, the company has grown to become one of the leading brands in the quick casual dining industry, known for delivering an unmatched experience that combines great food, drinks, and entertainment. Buffalo Wild Wings is committed to creating a unique and energetic ambiance for its guests, making it a popular destination for sports enthusiasts and food lovers alike. The company prides itself on its strong team culture, employee development opportunities, and commitment to guest satisfaction.
The Assistant General Manager (AGM) role at Buffalo Wild Wings is a pivotal position designed for individuals passionate about leadership and providing exceptional guest experiences. As an AGM, you will be the trusted right-hand person to the General Manager, playing an essential role in overseeing the daily operations of the restaurant. This position involves managing both the front of house (FOH) and back of house (BOH) teams to ensure a cohesive, well-run establishment. Your leadership will help foster a positive and enthusiastic work environment where team members are motivated, recognized, and rewarded for their contributions. In addition to team management, you'll have responsibilities in hiring, training, coaching, and developing staff to maintain high standards of service and operational excellence.
The AGM will also participate in financial oversight by ensuring effective cash controls and adherence to company policies. You will actively engage in local store marketing strategies, promotional events, and merchandising efforts to boost sales and guest traffic. Your role demands an eye for operational details, such as maintaining health and safety standards in compliance with labor laws and food handling regulations. The position is fast-paced and dynamic, requiring the ability to resolve customer complaints effectively while being proactive in addressing operational challenges. This is a rewarding opportunity for driven individuals eager to advance their restaurant management careers and contribute to the ongoing success of a top-tier brand known for its exciting work environment and commitment to growth.
The Assistant General Manager (AGM) role at Buffalo Wild Wings is a pivotal position designed for individuals passionate about leadership and providing exceptional guest experiences. As an AGM, you will be the trusted right-hand person to the General Manager, playing an essential role in overseeing the daily operations of the restaurant. This position involves managing both the front of house (FOH) and back of house (BOH) teams to ensure a cohesive, well-run establishment. Your leadership will help foster a positive and enthusiastic work environment where team members are motivated, recognized, and rewarded for their contributions. In addition to team management, you'll have responsibilities in hiring, training, coaching, and developing staff to maintain high standards of service and operational excellence.
The AGM will also participate in financial oversight by ensuring effective cash controls and adherence to company policies. You will actively engage in local store marketing strategies, promotional events, and merchandising efforts to boost sales and guest traffic. Your role demands an eye for operational details, such as maintaining health and safety standards in compliance with labor laws and food handling regulations. The position is fast-paced and dynamic, requiring the ability to resolve customer complaints effectively while being proactive in addressing operational challenges. This is a rewarding opportunity for driven individuals eager to advance their restaurant management careers and contribute to the ongoing success of a top-tier brand known for its exciting work environment and commitment to growth.
Job Requirements
- High school diploma or equivalent
- 2-3 years supervisory or management experience in a restaurant
- ability to work a 50-hour work week
- ability to work flexible hours
- valid driver’s license
- reliable transportation
- ability to work independently and with discretion
- strong communication skills
- ability to work in a fast-paced environment
Job Qualifications
- General knowledge of labor laws, health codes, safe food handling and sanitation
- high school diploma or equivalent, bachelor’s degree a plus
- leadership skills to supervise, train and motivate personnel
- 2-3 years supervisory or management experience in a restaurant
- familiarity with FOH and BOH/kitchen management
- ability to work independently and with discretion
- strong written, verbal, math and interpersonal skills
- valid driver’s license with reliable transportation
- ability to work in a fast-paced environment
Job Duties
- Manage restaurant FOH and BOH
- assist the General Manager in leading the restaurant management team
- instruct, train, coach and develop the restaurant team
- assist in recruiting and hiring of hourly employees
- ensure appropriate staffing to maximize customer service and sales
- maximize sales and profits within the restaurant
- responsible for cash controls and enforcement of company policies
- prepare and execute marketing, merchandising, sales and promotional efforts
- assure safety and security procedures are followed
- resolve customer complaints and train team in resolving issues
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
