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Terry Black's Barbecue logo

Assistant General Manager

Job Overview

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Compensation

Hourly
Range $16.25 - $24.75
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling

Job Description

This opportunity is with a reputable restaurant that values dedicated leadership and team collaboration. Our establishment is committed to delivering an exceptional dining experience by upholding high standards in food quality, customer service, and operational efficiency. We are known for our welcoming atmosphere and our focus on consistently exceeding guest expectations through attentive service and quality offerings. Our team is dynamic, energetic, and passionate about the restaurant industry, emphasizing continuous improvement and growth within a supportive work environment.

The role of Assistant General Manager (AGM) is critical to the ongoing success and growth of our restaurant. The AGM report... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum 3 years of experience in restaurant or hospitality management
  • Strong leadership and communication skills
  • Ability to handle confidential information
  • Availability to work flexible hours including weekends and holidays
  • Strong organizational and time management skills
  • Ability to resolve customer complaints professionally

Job Qualifications

  • Experience in restaurant management or food service supervision
  • Proven leadership and supervisory skills
  • Strong interpersonal and customer service skills
  • Familiarity with health, safety, and food handling regulations
  • Proficiency with Microsoft Office Suite or related software
  • Ability to manage schedules and conduct performance evaluations
  • Knowledge of inventory management and cost control

Job Duties

  • Hires and trains restaurant staff
  • Organizes and oversees the staff schedules
  • Conducts performance evaluations that are timely and constructive
  • Handles discipline and termination of employees in accordance with restaurant policy
  • Supervises food preparation, ensuring compliance with health, safety, food handling, and hygiene standards
  • Ensures customer satisfaction with all aspects of the restaurant and dining experience
  • Handles customer complaints, resolving issues in a diplomatic and courteous manner
  • Ensures compliance with alcoholic beverage regulations
  • Estimates food and beverage costs
  • Manages inventory and purchases food and supplies
  • Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards
  • Periodically evaluates restaurant equipment for repairs and maintenance, schedules for service
  • Maintains sales records and tracks cash receipts
  • Prepares and submits operations reports and other documentation requested by the company leadership
  • Performs other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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