Job Overview
Compensation
Hourly
Range $16.25 - $24.75
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling
Job Description
This opportunity is with a reputable restaurant that values dedicated leadership and team collaboration. Our establishment is committed to delivering an exceptional dining experience by upholding high standards in food quality, customer service, and operational efficiency. We are known for our welcoming atmosphere and our focus on consistently exceeding guest expectations through attentive service and quality offerings. Our team is dynamic, energetic, and passionate about the restaurant industry, emphasizing continuous improvement and growth within a supportive work environment.
The role of Assistant General Manager (AGM) is critical to the ongoing success and growth of our restaurant. The AGM reports directly to the General Manager and assumes comprehensive supervisory responsibilities concerning staffing, restaurant operations, and customer satisfaction. This role involves interviewing and hiring team members, overseeing their training and development, and promoting an engaged and motivated workforce. The AGM sets a positive example through personal attendance, commitment to company procedures, and mastery of operational processes.
As Assistant General Manager, you will be responsible for ensuring that all restaurant functions comply with health, safety, and hygiene standards, including food preparation and employee practices. You will be overseeing scheduling to maximize operational effectiveness and managing performance evaluations to foster continuous improvement. Effective conflict resolution and handling of customer complaints are essential to maintain excellent customer relationships.
The position requires adeptness in inventory control, purchases for food and supplies, and financial management, including estimating food and beverage costs and maintaining sales and cash receipt records. Routine inspections of restaurant facilities and equipment are mandated to uphold operational standards and schedule necessary maintenance.
In addition to operational and supervisory duties, the AGM will contribute toward driving sales growth through tactical leadership and a commitment to cost management. Candidates must be proactive, adaptable, and possess strong interpersonal skills to build a positive and winning culture within the team, always seeking innovative ways to optimize workflows and customer experience.
Employment type and salary are competitive and commensurate with experience, emphasizing a growth-oriented career path within the restaurant industry. This role is ideal for individuals passionate about hospitality management who thrive in a fast-paced environment and are committed to excellence in restaurant operations.
The role of Assistant General Manager (AGM) is critical to the ongoing success and growth of our restaurant. The AGM reports directly to the General Manager and assumes comprehensive supervisory responsibilities concerning staffing, restaurant operations, and customer satisfaction. This role involves interviewing and hiring team members, overseeing their training and development, and promoting an engaged and motivated workforce. The AGM sets a positive example through personal attendance, commitment to company procedures, and mastery of operational processes.
As Assistant General Manager, you will be responsible for ensuring that all restaurant functions comply with health, safety, and hygiene standards, including food preparation and employee practices. You will be overseeing scheduling to maximize operational effectiveness and managing performance evaluations to foster continuous improvement. Effective conflict resolution and handling of customer complaints are essential to maintain excellent customer relationships.
The position requires adeptness in inventory control, purchases for food and supplies, and financial management, including estimating food and beverage costs and maintaining sales and cash receipt records. Routine inspections of restaurant facilities and equipment are mandated to uphold operational standards and schedule necessary maintenance.
In addition to operational and supervisory duties, the AGM will contribute toward driving sales growth through tactical leadership and a commitment to cost management. Candidates must be proactive, adaptable, and possess strong interpersonal skills to build a positive and winning culture within the team, always seeking innovative ways to optimize workflows and customer experience.
Employment type and salary are competitive and commensurate with experience, emphasizing a growth-oriented career path within the restaurant industry. This role is ideal for individuals passionate about hospitality management who thrive in a fast-paced environment and are committed to excellence in restaurant operations.
Job Requirements
- High school diploma or equivalent
- Minimum 3 years of experience in restaurant or hospitality management
- Strong leadership and communication skills
- Ability to handle confidential information
- Availability to work flexible hours including weekends and holidays
- Strong organizational and time management skills
- Ability to resolve customer complaints professionally
Job Qualifications
- Experience in restaurant management or food service supervision
- Proven leadership and supervisory skills
- Strong interpersonal and customer service skills
- Familiarity with health, safety, and food handling regulations
- Proficiency with Microsoft Office Suite or related software
- Ability to manage schedules and conduct performance evaluations
- Knowledge of inventory management and cost control
Job Duties
- Hires and trains restaurant staff
- Organizes and oversees the staff schedules
- Conducts performance evaluations that are timely and constructive
- Handles discipline and termination of employees in accordance with restaurant policy
- Supervises food preparation, ensuring compliance with health, safety, food handling, and hygiene standards
- Ensures customer satisfaction with all aspects of the restaurant and dining experience
- Handles customer complaints, resolving issues in a diplomatic and courteous manner
- Ensures compliance with alcoholic beverage regulations
- Estimates food and beverage costs
- Manages inventory and purchases food and supplies
- Conducts daily inspection of restaurant and equipment to ensure compliance with health, safety, food handling, and hygiene standards
- Periodically evaluates restaurant equipment for repairs and maintenance, schedules for service
- Maintains sales records and tracks cash receipts
- Prepares and submits operations reports and other documentation requested by the company leadership
- Performs other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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