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Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.50 - $24.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k)
Career development opportunities
Employee Discounts
Flexible work schedule

Job Description

Crestline Hotels & Resorts is a distinguished company in the hospitality industry, renowned for managing a diverse portfolio of hotels and resorts that offer exceptional guest experiences. With a strong commitment to excellence and innovation, Crestline provides superior support from the corporate level across operations, sales and marketing, accounting, IT, and human resources. This integrated support system enables each hotel and resort to operate efficiently while maintaining high standards of customer service and operational effectiveness. Crestline Hotels & Resorts has built a stellar reputation as a leader in the hotel management sector, placing a significant emphasis on developing the skills... Show More

Job Requirements

  • Bachelor's degree or high school diploma or equivalent
  • Minimum of one year experience as Assistant General Manager or three years in a related role
  • Ability to communicate effectively through email
  • Proficient in manipulating and analyzing data through spreadsheets and databases
  • Experience with hotel information systems
  • Must be comfortable executing accounts receivable and payable duties
  • Familiarity with HR processes and staff management
  • Capable of working in a fast-paced hospitality environment
  • Strong strategic planning and hands-on operational abilities

Job Qualifications

  • Bachelor's degree or equivalent combination of education and experience
  • At least one year of related Assistant General Manager experience or three years of related experience with a high school diploma
  • Proficiency in hotel information systems
  • Strong computer skills including email communication and data management
  • Experience with Opera and M3 systems preferred
  • Solid operations management experience within Select Service or Extended Stay properties preferred
  • Proven leadership skills in a hotel environment

Job Duties

  • Provide strong operational leadership to support the General Manager
  • Maintain and further hotel brand standards to enhance guest satisfaction
  • Execute accounts receivable and payable duties efficiently
  • Oversee new hire onboarding and success through HR processes
  • Develop and implement staff optimization plans
  • Collaborate with hotel leaders, corporate staff, and ownership groups
  • Increase hotel market share by attracting new prospects

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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