Job Overview
Employment Type
Full-time
Compensation
Salary
Range $38,000.00 - $42,000.00
Work Schedule
Rotating Shifts
Benefits
Paid Time Off
Paid holidays
associate room discounts
Comprehensive Healthcare
Incentives
Recognition Program
Professional training
Job Description
Sandpiper Hospitality (SH) is a dynamic and rapidly growing company specializing in the extended stay hotel market. Recognized as one of the fastest-growing players within this sector, Sandpiper Hospitality is committed to delivering excellent guest experiences while fostering a vibrant, inclusive, and rewarding work environment for its associates. The company's focus on operational excellence, innovation, and customer satisfaction has positioned it as a leader in the extended stay hospitality industry. By blending strong corporate values with a hands-on approach to management, SH empowers its employees to thrive in their roles and contribute meaningfully to the company’s ongoing success.
The Assistant General Manager role at Sandpiper Hospitality is a pivotal leadership position designed for individuals ready to step into essential second-in-command responsibilities. This opportunity offers a unique career path toward becoming a future General Manager. The position entails direct support of the property's General Manager by managing day-to-day operations, ensuring that all aspects of the facility perform optimally and profitably. In this role, you will serve as a vital component of the management team, helping to maintain high standards in guest satisfaction, operational effectiveness, and financial performance. When the General Manager is unavailable, you will be entrusted to assume full responsibility for the property, showcasing your leadership capabilities and dedication to Sandpiper Hospitality’s core values, especially the principle to "Play To Win."
This role is highly hands-on and requires a proactive approach. As the Assistant General Manager, you will be deeply involved in operational oversight, sharing Manager on Duty responsibilities, and ensuring adherence to Sandpiper’s and brand standards. Leadership and development of team members will be a key focus, as you guide hiring decisions, payroll approval, training, coaching, and performance evaluation for your direct reports. Additionally, you will collaborate with the General Manager in financial activities such as budget monitoring, cash management, labor control, and revenue generation, which includes performing sales activities to boost occupancy and revenue.
Customer experience is at the heart of the Assistant General Manager’s responsibilities. You will engage regularly with guests, manage social media interactions when required, and swiftly resolve any issues to enhance satisfaction and loyalty. Maintaining clean, comfortable accommodations and a productive, positive associate environment is paramount. You will also play a critical role in protecting company assets and safeguarding sensitive information while providing operational support across various departments when necessary.
Sandpiper Hospitality values its team members by offering generous paid time off, paid holidays, and exclusive associate room discounts for personal travel. The company provides comprehensive healthcare options with significant cost contributions, rewarding performance and loyalty through incentives and its Rewardian recognition program. Continuous professional development is encouraged through comprehensive brand training programs, equipping employees with the skills needed for career advancement.
If you are a strategic thinker with hands-on leadership skills and embody the "We Are All In" culture spirit, this opportunity at Sandpiper Hospitality is crafted for you. Join us and lead with a passion for excellence, growth, and guest satisfaction in the extended stay hotel market.
The Assistant General Manager role at Sandpiper Hospitality is a pivotal leadership position designed for individuals ready to step into essential second-in-command responsibilities. This opportunity offers a unique career path toward becoming a future General Manager. The position entails direct support of the property's General Manager by managing day-to-day operations, ensuring that all aspects of the facility perform optimally and profitably. In this role, you will serve as a vital component of the management team, helping to maintain high standards in guest satisfaction, operational effectiveness, and financial performance. When the General Manager is unavailable, you will be entrusted to assume full responsibility for the property, showcasing your leadership capabilities and dedication to Sandpiper Hospitality’s core values, especially the principle to "Play To Win."
This role is highly hands-on and requires a proactive approach. As the Assistant General Manager, you will be deeply involved in operational oversight, sharing Manager on Duty responsibilities, and ensuring adherence to Sandpiper’s and brand standards. Leadership and development of team members will be a key focus, as you guide hiring decisions, payroll approval, training, coaching, and performance evaluation for your direct reports. Additionally, you will collaborate with the General Manager in financial activities such as budget monitoring, cash management, labor control, and revenue generation, which includes performing sales activities to boost occupancy and revenue.
Customer experience is at the heart of the Assistant General Manager’s responsibilities. You will engage regularly with guests, manage social media interactions when required, and swiftly resolve any issues to enhance satisfaction and loyalty. Maintaining clean, comfortable accommodations and a productive, positive associate environment is paramount. You will also play a critical role in protecting company assets and safeguarding sensitive information while providing operational support across various departments when necessary.
Sandpiper Hospitality values its team members by offering generous paid time off, paid holidays, and exclusive associate room discounts for personal travel. The company provides comprehensive healthcare options with significant cost contributions, rewarding performance and loyalty through incentives and its Rewardian recognition program. Continuous professional development is encouraged through comprehensive brand training programs, equipping employees with the skills needed for career advancement.
If you are a strategic thinker with hands-on leadership skills and embody the "We Are All In" culture spirit, this opportunity at Sandpiper Hospitality is crafted for you. Join us and lead with a passion for excellence, growth, and guest satisfaction in the extended stay hotel market.
Job Requirements
- High school diploma or equivalent
- Prior experience in hospitality management or related field
- Ability to work various shifts including nights, weekends, and holidays
- Strong communication and interpersonal skills
- Capability to handle multiple tasks and responsibilities simultaneously
- Experience in managing staff and payroll
- Basic understanding of financial and budget management
- Willingness to perform hands-on operational duties when necessary
Job Qualifications
- Proven track record of driving operational efficiency and profitability
- Exceptional leadership, communication, analytical, and problem-solving skills
- Experience managing operations within major hotel brands such as Choice, IHG, or Marriott
- Experience with budgeting, financial management, or project management
- Strong ability to lead and develop teams
- Excellent guest service orientation
- Proficiency in sales and revenue management
Job Duties
- Assume responsibility for working various shifts at the front desk and sharing Manager on Duty responsibilities with the general manager
- Ensure all front desk operations, policies, and Sandpiper and brand standards are upheld
- Direct the work of at least two or more employees regularly
- Provide input on hiring, firing, promotion, and change of status decisions
- Review and approve payroll
- Conduct training, coaching, counseling, and annual performance appraisals for direct reports
- Assist the general manager in monitoring cash management, budgetary control measures, and managing property revenue
- Conduct sales activities and make sales calls to increase occupancy and revenue
- Meet with guests regularly, monitor social media, and resolve guest issues promptly
- Ensure clean rooms and high guest and associate satisfaction
- Protect company assets and sensitive information
- Perform backup duties in housekeeping, front desk, and other departments as needed to maintain smooth operations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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