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Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $60,000.00 - $70,000.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
performance-based incentives
Competitive total rewards package
Paid Time Off
Career development opportunities
Employee Discounts
flexible scheduling

Job Description

Lucky Strike Entertainment, formerly known as Bowlero Corp, is one of the world’s premier location-based entertainment companies. With over 360 locations throughout North America, the company delivers unique experiential entertainment including bowling, arcade games, amusements, water parks, and family entertainment centers. Lucky Strike Entertainment is also proud to own the Professional Bowlers Association, the major league of bowling, which serves millions of fans globally. This dynamic entertainment brand is known for its lively atmosphere, engaging social events, and exceptional guest experiences. It thrives on innovation and community, blending fun and recreation to provide customers with memorable visits.

The Assistant Ge... Show More

Job Requirements

  • bachelor's degree
  • 3+ years of management experience in food service operations
  • basic business math knowledge
  • accounting skills
  • strong analytical and decision-making skills
  • ability to work varying shifts including weekends, holidays, and extended hours
  • strong communication skills
  • knowledge of POS systems

Job Qualifications

  • 3+ years of management experience in kitchen, bar, restaurant, and food service operations
  • bachelor's degree
  • basic business math and accounting skills
  • strong analytical and decision-making skills
  • strong team player
  • exceptional people developer
  • customer service professional
  • knowledge of POS register systems
  • solid communication skills

Job Duties

  • help develop financial operational plans/budgets and monitor their performance to achieve your center's financial goals, including driving food & beverage sales
  • partner with the General Manager to review and control labor costs and other expenses
  • manage day-to-day operations of the center, scheduling, planning, organizing, and communicating effectively with your team
  • recruit, train, and support center management and staff
  • foster high morale and provide developmental coaching
  • address any center-level HR or loss prevention issues
  • conduct regular meetings with the management team to review performance and offer direction
  • review profit & loss statements weekly/monthly and adjust action plan accordingly
  • achieve and maintain guest service goals
  • ensure customer complaints are resolved appropriately
  • oversee and expand the center’s Food & Beverage program
  • provide training and supervision to ensure consistent execution of corporate initiatives and standards
  • work varying shifts including weekends, holidays, and extended workdays as needed

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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