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Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $76,900.00 - $107,625.00
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Work Schedule

Standard Hours
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Benefits

full benefits package
Generous Paid Time Off
401(k) with Company Match
growth and advancement opportunities
lucrative referral bonus program
Associate rental discount

Job Description

Brookfield Properties is a renowned real estate company specializing in residential living solutions across a diverse portfolio of properties. The company understands that a one-size-fits-all approach doesn't work in residential living and therefore offers a range of property options catering to different stages of life. Brookfield Properties is committed to providing unparalleled quality, excellent service, and comprehensive support to all its residents, ensuring that their living experience is comfortable and satisfactory. The properties under Brookfield’s management reflect their dedication to high standards and resident satisfaction, backed by a reliable and professional team.

This particular role is based at Lincoln at Bankside, located on 5 Lincoln Avenue. The position available is for an Assistant Property Manager, a pivotal role assisting the General Manager in the overall administration and daily operations of the apartment community. This role is integral to maintaining the physical asset of the property and ensuring optimal performance to achieve the highest possible net operating income. The Assistant Property Manager acts as the General Manager in their absence, taking on critical management responsibilities and ensuring seamless operational continuity.

The Assistant Property Manager supports staff supervision, ensuring associates are well-directed and aligned with company policies and procedures. A significant part of the role involves the use of PC-based property management software to maintain accurate records and train new and existing staff on system functionalities. This position is also tasked with ensuring regulatory compliance and adherence to corporate policies, making it a key compliance and operational role.

A major responsibility includes managing maintenance programs, coordinating housekeeping and preventive maintenance, and promptly addressing residents’ maintenance requests. They also handle financial tasks such as preparing purchase orders, processing vendor invoices, and managing rent collections, including addressing delinquent payments and initiating eviction procedures if necessary.

Leasing responsibilities are an important aspect of the job, involving interacting with prospective residents, conducting interviews, showing apartments, quoting rental rates, and following up on rental statuses. The role also requires performing move-in and move-out inspections to assess property condition and potential charges for damages, maintaining high standards of cleanliness and property aesthetics.

This role offers a competitive salary range from $76,900 to $107,625 annually, commensurate with experience. Brookfield Properties provides a comprehensive benefits package including health insurance, generous paid time off, a 401(k) plan with company match, growth and advancement opportunities, a lucrative referral bonus program, and an exclusive associate rental discount for those choosing to live on-site. This position is ideal for professionals with experience in leasing, bookkeeping, operations, and customer service who are looking to advance their careers within a supportive and quality-focused company environment. The company also emphasizes a diverse and inclusive work culture, encouraging candidates from all backgrounds to apply.

Job Requirements

  • high school diploma/ged required
  • associate degree in property management or accounting/bookkeeping preferred
  • 2-3 years experience in leasing bookkeeping operations customer service

Job Qualifications

  • high school diploma or ged required
  • associate degree in property management or accounting bookkeeping preferred
  • 2-3 years experience in leasing bookkeeping operations customer service

Job Duties

  • supports and ensures timely input proper use and full utilization of on-site pc-based property management software systems including assistance in training of new associates and ongoing training of existing property staff
  • assists in the management of efficient operation of the property consistent with loss prevention and corporate office policies and procedures even during understaffed periods
  • may prepare purchase orders code and process vendor invoices for payment send documentation to corporate office and follow up on vendor payment inquiries
  • may be responsible for maintaining a working knowledge of all maintenance programs to ensure the proper and efficient operation of systems preventive maintenance programs housekeeping functions and responses to resident maintenance requests depending on the property prepares service orders when residents call and distributes to appropriate associates for completion follows up on forwarded maintenance requests and makes sure that all residents are notified if there must be a delay ensures completion of resident service requests
  • maintains working knowledge of leasing policies and procedures and performs functions related to leasing and lease renewal ensures effective and appropriate implementation in accordance with corporate office and fair housing policies and procedures meets with prospective residents identifies their housing needs interviews them to determine eligibility based on established criteria shows vacant and model suites and property amenities based on established techniques specified by the company quotes established rental rates and promotions makes follow-up calls sends follow-up literature and pursues rental status collects funds related to applications security deposits and rentals
  • conducts move-in and move-out inspections of apartments to determine applicable charges for damages conducts inspections to determine market readiness and implements high quality standards of cleanliness and aesthetic appearance may perform interim unit inspections
  • collects rent from residents verifies amount paid accounts for discrepancies deposits rent checks sends verifying information to corporate office and follows up on any delinquent rents initiating eviction procedures as necessary
  • assist in the direction and supervision of associates

Job Criteria

Experience

Mid Level (3-7 years)


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