
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.50 - $24.00
Work Schedule
Flexible
Benefits
Work-life balance
Paid Time Off
hotel discounts
Free room nights
Medical insurance
Dental Insurance
Vision Insurance
Prescription coverage
Life insurance
Disability insurance
Team Member Assistance Program
401(k) matching
quarterly bonuses
Semi-annual bonuses
Job Description
Drury Hotels is a distinguished hospitality company known for its commitment to excellence and guest satisfaction. Located at 165 Cityline Drive, Richardson, Texas, Drury Hotels combines a welcoming atmosphere with a strong culture that fosters belonging, growth, and recognition of each team member’s unique contributions. With a strong emphasis on work-life balance, career advancement, health and well-being, and incentives for success, Drury Hotels stands out as an employer of choice in the hotel industry. Ranked among Newsweek's America’s Greatest Workplaces 2025, the company prides itself on internal promotions and a supportive work environment where employees feel valued for who they are and what they accomplish.
The available position within Drury Hotels is part of the Operations Leadership team, a role designed for experienced hospitality professionals ready to lead hotel operations with passion and expertise. This full-time leadership role offers competitive compensation including quarterly and semi-annual bonuses tied to hotel and company performance. As an integral part of the hotel’s management structure, this role is responsible for driving business success through exceptional guest service, quality assurance, and by fostering a motivated and well-trained team.
The Operations Leadership role goes beyond typical management duties by focusing on team development and coaching, ensuring every team member has the tools needed to succeed. Candidates will be instrumental in delivering against key business metrics such as quality, service, profitability, and employee engagement. The leader is also expected to be a role model in quality assurance practices, setting standards that not only meet but often exceed established performance measures.
Working at Drury Hotels means being part of a community that appreciates your efforts and acknowledges your role in creating memorable guest experiences. Employees benefit from flexible scheduling options supporting a healthy work-life balance, paid time off, hotel discounts, and free room nights, enhancing both personal and professional life. In addition to comprehensive healthcare benefits including medical, dental, vision, prescription coverage, life and disability insurance, employees also have access to a Team Member Assistance Program geared towards overall well-being.
Career growth is strongly encouraged with opportunities for mentorship, cross-training, development plans, and management training programs designed to cultivate leadership skills and professional advancement. The company boasts over 200 internal promotions in the past year alone, reflecting its commitment to nurturing talent from within. The company 401(k) plan with matching contributions ensures team members are prepared for their futures, complementing the stable and rewarding work environment.
If you have a passion for hospitality, a dedication to service excellence, and the leadership skills to motivate and manage a team, this role at Drury Hotels offers an exciting opportunity to advance your career in a dynamic and supportive setting. Join a company that values your contributions, rewards your success, and supports your growth, so you can rise, shine, and work happy every day.
The available position within Drury Hotels is part of the Operations Leadership team, a role designed for experienced hospitality professionals ready to lead hotel operations with passion and expertise. This full-time leadership role offers competitive compensation including quarterly and semi-annual bonuses tied to hotel and company performance. As an integral part of the hotel’s management structure, this role is responsible for driving business success through exceptional guest service, quality assurance, and by fostering a motivated and well-trained team.
The Operations Leadership role goes beyond typical management duties by focusing on team development and coaching, ensuring every team member has the tools needed to succeed. Candidates will be instrumental in delivering against key business metrics such as quality, service, profitability, and employee engagement. The leader is also expected to be a role model in quality assurance practices, setting standards that not only meet but often exceed established performance measures.
Working at Drury Hotels means being part of a community that appreciates your efforts and acknowledges your role in creating memorable guest experiences. Employees benefit from flexible scheduling options supporting a healthy work-life balance, paid time off, hotel discounts, and free room nights, enhancing both personal and professional life. In addition to comprehensive healthcare benefits including medical, dental, vision, prescription coverage, life and disability insurance, employees also have access to a Team Member Assistance Program geared towards overall well-being.
Career growth is strongly encouraged with opportunities for mentorship, cross-training, development plans, and management training programs designed to cultivate leadership skills and professional advancement. The company boasts over 200 internal promotions in the past year alone, reflecting its commitment to nurturing talent from within. The company 401(k) plan with matching contributions ensures team members are prepared for their futures, complementing the stable and rewarding work environment.
If you have a passion for hospitality, a dedication to service excellence, and the leadership skills to motivate and manage a team, this role at Drury Hotels offers an exciting opportunity to advance your career in a dynamic and supportive setting. Join a company that values your contributions, rewards your success, and supports your growth, so you can rise, shine, and work happy every day.
Job Requirements
- Passion to serve others and exceed our guests' expectations
- Bachelor's degree in hospitality, business, or related field preferred
- Minimum of one-year supervisory experience with demonstrated leadership success
- Hotel experience preferred
Job Qualifications
- Passion to serve others and exceed our guests' expectations
- Bachelor's degree in hospitality, business, or related field preferred
- Minimum of one-year supervisory experience with demonstrated leadership success
- Hotel experience preferred
Job Duties
- Provide expert leadership across all departments of the hotel taking the lead on providing exceptional guest service
- Train, develop, and coach team members to achieve success in their roles
- Deliver on key business metrics of quality, service, profitability, and team
- Role model quality assurance best practices each day with the team and consistently meet or exceed all measures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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