Job Overview
Employment Type
Full-time
Compensation
Salary
Range $45,000.00 - $50,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Career growth opportunities
Daily Pay access
Job Description
WoodSpring Suites in Newington, CT is part of a well-regarded brand known for providing extended stay accommodations that offer the comforts of home with the conveniences of a hotel setting. WoodSpring Suites emphasizes a value-oriented experience for travelers needing longer-term stays, blending affordability and comfort. The hotel operates within the sphere of hospitality management and caters to both business and leisure travelers by offering efficient, friendly service, and well-maintained facilities to ensure guest satisfaction throughout their stay.
Hotel Management & Consulting, the hiring company for this role, specializes in the hospitality industry by providing professional management services with a focus on optimizing operations and enhancing guest experiences. They are recognized for fostering a performance-focused yet respectful workplace culture where merit-based advancement and work-life balance are core values. This culturally rich environment supports a small, skilled team of hospitality professionals dedicated to delivering consistently high standards of service.
The Assistant General Manager position at WoodSpring Suites is vital to maintaining these service standards and supporting overall operational success. This role is designed for an energetic and experienced leader who thrives in a dynamic hospitality setting. As the Assistant General Manager, you will act as the operational lead during the General Manager's absence and assist in guiding the team towards excellence. This involves daily hands-on leadership, team training, and direct involvement in guest relations to enhance satisfaction and operational efficiency.
The position requires a professional capable of overseeing various departments, including front desk, housekeeping, and maintenance, ensuring all areas are consistently "Guest Ready." You will play a key role in financial management tasks, such as posting checks, managing labor schedules, and tracking payments, which directly impact the hotel's profitability and operational integrity. Additionally, relationship-building with vendors, local businesses, and competitive properties bolsters the hotel's market position through strategic sales and marketing efforts.
Beyond these responsibilities, the role entails fostering a team environment that encourages cooperation and flexibility, including stepping in to cover shifts as necessary and maintaining high standards of cleanliness and guest safety. Mastery of emergency procedures and ensuring compliance with health and safety regulations are equally important aspects of the position.
This is a full-time role offering a competitive salary estimated between $45,000 and $50,000 annually, based on experience. Employees benefit from flexible pay options, comprehensive medical, dental, and vision insurance, paid time off, and an employee assistance program, promoting a supportive and nurturing employment climate. Career growth opportunities within the company further enhance the role's appeal, attracting ambitious hospitality professionals eager to advance their careers in a supportive setting.
If you are a motivated, proactive problem solver with strong team leadership skills and a passion for hospitality, this Assistant General Manager opportunity at WoodSpring Suites in Newington, CT offers a rewarding career path. Join a company that values your contributions, supports your professional development, and offers you the chance to make a tangible impact on guest experiences and business outcomes alike.
Hotel Management & Consulting, the hiring company for this role, specializes in the hospitality industry by providing professional management services with a focus on optimizing operations and enhancing guest experiences. They are recognized for fostering a performance-focused yet respectful workplace culture where merit-based advancement and work-life balance are core values. This culturally rich environment supports a small, skilled team of hospitality professionals dedicated to delivering consistently high standards of service.
The Assistant General Manager position at WoodSpring Suites is vital to maintaining these service standards and supporting overall operational success. This role is designed for an energetic and experienced leader who thrives in a dynamic hospitality setting. As the Assistant General Manager, you will act as the operational lead during the General Manager's absence and assist in guiding the team towards excellence. This involves daily hands-on leadership, team training, and direct involvement in guest relations to enhance satisfaction and operational efficiency.
The position requires a professional capable of overseeing various departments, including front desk, housekeeping, and maintenance, ensuring all areas are consistently "Guest Ready." You will play a key role in financial management tasks, such as posting checks, managing labor schedules, and tracking payments, which directly impact the hotel's profitability and operational integrity. Additionally, relationship-building with vendors, local businesses, and competitive properties bolsters the hotel's market position through strategic sales and marketing efforts.
Beyond these responsibilities, the role entails fostering a team environment that encourages cooperation and flexibility, including stepping in to cover shifts as necessary and maintaining high standards of cleanliness and guest safety. Mastery of emergency procedures and ensuring compliance with health and safety regulations are equally important aspects of the position.
This is a full-time role offering a competitive salary estimated between $45,000 and $50,000 annually, based on experience. Employees benefit from flexible pay options, comprehensive medical, dental, and vision insurance, paid time off, and an employee assistance program, promoting a supportive and nurturing employment climate. Career growth opportunities within the company further enhance the role's appeal, attracting ambitious hospitality professionals eager to advance their careers in a supportive setting.
If you are a motivated, proactive problem solver with strong team leadership skills and a passion for hospitality, this Assistant General Manager opportunity at WoodSpring Suites in Newington, CT offers a rewarding career path. Join a company that values your contributions, supports your professional development, and offers you the chance to make a tangible impact on guest experiences and business outcomes alike.
Job Requirements
- High school diploma or equivalent
- minimum of 1 years experience in hotel leadership
- proficient computer skills
- strong team building skills
- excellent organizational, time management, and problem-solving abilities
- effective oral and written communication skills
- proactive problem-solving skills
- ability to perform physical tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods
- ability to lift, push, pull up to 20 lbs regularly and occasionally up to 50 lbs
Job Qualifications
- Minimum of 1 years experience in hotel leadership, including front desk and back-of-house operations
- proficient computer skills
- strong team building skills
- excellent organizational, time management, and problem-solving abilities
- effective oral and written communication skills
- proactive in solving problems
Job Duties
- Train and provide guidance to staff
- discuss staff performance discrepancies and training needs with general manager
- attend and lead staff huddles
- provide hands-on support and guidance to ensure the team achieves outstanding results
- post checks in PMS
- complete weekly labor tracker
- manage payment due reports
- post paid outs and receipts
- ensure the hotel is always guest ready by maintaining high standards of cleanliness and swiftly addressing any guest concerns
- monitor and follow up on guest feedback and concerns
- suggest and sell amenities
- ensure guest and property security
- assign rooms to be cleaned by housekeeping and aide GM in inspecting rooms
- manage inventory
- check property email
- build relationships with vendors and guests
- foster teamwork
- network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients
- lead in-house guest sales and marketing initiatives to increase occupancy
- assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
- flexible for covering employee shifts as needed
- know and follow property emergency procedures and ensure the security needs of the property and guests are met
- perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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